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Topic: Website errors after updates - by sweetlittlegifts

Tagged: bug, error, plugin, Xstore

sweetlittlegifts

Participant

September 28, 2018 9:12 pm

Hi,

We just updated several plugins and the theme, and now our navigation has disappeared and the ‘Featured Gifts’ section is no longer displaying properly on mobile.

Please could you assist?

Website is http://www.sweetlittlegifts.co.uk

Many thanks,

Matt

#200194 copied to clipboard

Olga Barlow

Support staff

September 29, 2018 12:38 pm

Hello,

Can you, please, provide temporary Dashboard access to your site because you have enabled Maintenance Mode and we can’t check the site and find the reason of the problem.

Regards

#200213 copied to clipboard

sweetlittlegifts

Participant

September 29, 2018 12:43 pm

Hi, thanks Olga. Please see the private content section for login.

Best wishes,

Matt

Content is visible for topic creator and
support staff only.

#200216 copied to clipboard

Olga Barlow

Support staff

September 29, 2018 12:51 pm

Hello,

The problem was related to the removed header structure. We have enabled other header structure that is similar to the old one. Check your site now and let me know if any other things should be fixed.

Regards

#200218 copied to clipboard

sweetlittlegifts

Participant

September 30, 2018 12:43 pm

Hi Olga,

Thanks, seems to have brought it back. Just need to modify the header style and nav style again but at least it’s showing now!

Thanks,

Matt

#200227 copied to clipboard

Rose Tyler

Support staff

October 1, 2018 8:01 am

Hello,

Feel free to ask if you have any other questions.

Regards

#200241 copied to clipboard

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