Website errors after updates - by sweetlittlegifts

This topic has 6 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: sweetlittlegifts
    sweetlittlegifts
    Participant
    September 28, 2018 at 21:12

    Hi,

    We just updated several plugins and the theme, and now our navigation has disappeared and the ‘Featured Gifts’ section is no longer displaying properly on mobile.

    Please could you assist?

    Website is http://www.sweetlittlegifts.co.uk

    Many thanks,

    Matt

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 29, 2018 at 12:38

    Hello,

    Can you, please, provide temporary Dashboard access to your site because you have enabled Maintenance Mode and we can’t check the site and find the reason of the problem.

    Regards

    Avatar: sweetlittlegifts
    sweetlittlegifts
    Participant
    September 29, 2018 at 12:43

    Hi, thanks Olga. Please see the private content section for login.

    Best wishes,

    Matt

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 29, 2018 at 12:51

    Hello,

    The problem was related to the removed header structure. We have enabled other header structure that is similar to the old one. Check your site now and let me know if any other things should be fixed.

    Regards

    Avatar: sweetlittlegifts
    sweetlittlegifts
    Participant
    September 30, 2018 at 12:43

    Hi Olga,

    Thanks, seems to have brought it back. Just need to modify the header style and nav style again but at least it’s showing now!

    Thanks,

    Matt

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 1, 2018 at 08:01

    Hello,

    Feel free to ask if you have any other questions.

    Regards

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