Topic: By mistake I installed it in 2 domains

Hello,

Can you, please, enable WP debug and tell me what error do you have?

Regards

Hello,

500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

Regards

Hello,

Did you read our previous messages? We asked you to enable WP debug and tell us what error appears there. If you don’t know what the WP debug then provide us WP Dashboard and FTP access to your site, we’ll check and help you.

Regards

Dear @cruzgab,

We need FTP access (FTP hostname, FTP username, FTP password) to be able to enable WP debug. Please ask your hosting provider support to create FTP account to your site files and give us the credentials.

Regards

Hello,

You did not give access to WP installation for our FTP user. Now we can see the only empty directory http://prntscr.com/l25qdm
Please, verify the destination folder for FTP user.

Regards

Hello,

Nope, we don’t see WP files https://gyazo.com/da358d6314917af8ddf1fc511d1cf87b
It would be better if you could check the access before reply back.
Waiting for the correct account to proceed.

Regards

Hello,

Check now.

Regards

Hello,

We are waiting for the reply from you. I wrote to you to check the site. We have fixed the problem with 500 error. Let me know if you need anything else.

Regards

Hello,

Yes, we have updated the theme to version 5.0, you can check theme changelog https://xstore.8theme.com/update-history/

Regards