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Topic: infinite loading after plugins installing

Daniil

Participant

July 10, 2019 7:20 pm

I have activated my theme for the first time, but activator remains on the step of installing plugins for a very long time even after installing all chosen plugins
Site URL: hidden
Theme version: 5.4

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Rose Tyler

Support staff

July 11, 2019 7:15 am

Hello,

Thanks for contacting us.
Make sure you have checked all the server requirements before the installation https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
In case if automatic plugin installation fails, you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder – https://www.8theme.com/download-plugins/
Then install demo content from XStore > Import Demos.
https://xstore.helpscoutdocs.com/article/34-demo-content
Let us know the result.

Regards

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Daniil

Participant

July 11, 2019 4:40 pm

it`s ok with activation, but there is a problem with demo installing. First was issue with php memory limit, so I increased it in wp_config.php to 256M, but now when I trying to import demo that I want – nothing happens.

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Olga Barlow

Support staff

July 11, 2019 5:36 pm

Hello,

Try to disable the Revolution slider plugin, remove it and install again from Appearance > Install plugins. Try to import demo after that.

Regards

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Daniil

Participant

July 13, 2019 1:11 pm

I imported demo succesfully after disabling Revolution slider. Then I enabled Revolution slider, but there are notifications ‘Slider with alias engineer not found’ in some places on website and there aren’t any sliders in revolution slider’s gallery.

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Rose Tyler

Support staff

July 13, 2019 1:18 pm

Hello,

Download “XStore import files” from this page https://www.8theme.com/downloads/ and you will find folders of all demo versions > select the desired one > import archives of sliders http://prntscr.com/oehvti

Regards

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