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Infinite loading after plugins installing

This topic has 6 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

Daniil

Participant

July 10, 2019 at 19:20

I have activated my theme for the first time, but activator remains on the step of installing plugins for a very long time even after installing all chosen plugins

#216873 Copied Theme version: 5.4

5 Answers

Rose Tyler

Support staff

July 11, 2019 at 07:15

Hello,

Thanks for contacting us.
Make sure you have checked all the server requirements before the installation https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
In case if automatic plugin installation fails, you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder – https://www.8theme.com/download-plugins/
Then install demo content from XStore > Import Demos.
https://xstore.helpscoutdocs.com/article/34-demo-content
Let us know the result.

Regards

#216895 Copied

Daniil

Participant

July 11, 2019 at 16:40

it`s ok with activation, but there is a problem with demo installing. First was issue with php memory limit, so I increased it in wp_config.php to 256M, but now when I trying to import demo that I want – nothing happens.

#216977 Copied

Olga Barlow

Support staff

July 11, 2019 at 17:36

Hello,

Try to disable the Revolution slider plugin, remove it and install again from Appearance > Install plugins. Try to import demo after that.

Regards

#216982 Copied

Daniil

Participant

July 13, 2019 at 13:11

I imported demo succesfully after disabling Revolution slider. Then I enabled Revolution slider, but there are notifications ‘Slider with alias engineer not found’ in some places on website and there aren’t any sliders in revolution slider’s gallery.

#217060 Copied

Rose Tyler

Support staff

July 13, 2019 at 13:18

Hello,

Download “XStore import files” from this page https://www.8theme.com/downloads/ and you will find folders of all demo versions > select the desired one > import archives of sliders http://prntscr.com/oehvti

Regards

#217061 Copied
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