infinite loading after plugins installing

• 

  Daniil

  |

  Participant

  | July 10, 2019 at 7:20 pm

  I have activated my theme for the first time, but activator remains on the step of installing plugins for a very long time even after installing all chosen plugins

  Site URL: hidden

  Theme version: 5.4

  #216873 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 11, 2019 at 7:15 am

  Hello,

  Thanks for contacting us.
  Make sure you have checked all the server requirements before the installation https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
  In case if automatic plugin installation fails, you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder – https://www.8theme.com/download-plugins/
  Then install demo content from XStore > Import Demos.
  https://xstore.helpscoutdocs.com/article/34-demo-content
  Let us know the result.

  Regards

  #216895 copied to clipboard
  

  Daniil

  |

  Participant

  | July 11, 2019 at 4:40 pm

  it`s ok with activation, but there is a problem with demo installing. First was issue with php memory limit, so I increased it in wp_config.php to 256M, but now when I trying to import demo that I want – nothing happens.

  #216977 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | July 11, 2019 at 5:36 pm

  Hello,

  Try to disable the Revolution slider plugin, remove it and install again from Appearance > Install plugins. Try to import demo after that.

  Regards

  #216982 copied to clipboard
  

  Daniil

  |

  Participant

  | July 13, 2019 at 1:11 pm

  I imported demo succesfully after disabling Revolution slider. Then I enabled Revolution slider, but there are notifications ‘Slider with alias engineer not found’ in some places on website and there aren’t any sliders in revolution slider’s gallery.

  #217060 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 13, 2019 at 1:18 pm

  Hello,

  Download “XStore import files” from this page https://www.8theme.com/downloads/ and you will find folders of all demo versions > select the desired one > import archives of sliders http://prntscr.com/oehvti

  Regards

  #217061 copied to clipboard
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