Hello,

Try to set these settings – http://prntscr.com/pbrqam Do not forget to clear cache before checking the result.

Regards

You’re welcome!
Have a nice day.

Regards

Hello,

This notice comes from GMAPS for Visual Composer plugin and does not affect the work of your site. You can disable the plugin or disable debug mode in wp-config.php file https://wordpress.org/support/article/editing-wp-config-php/#wp_debug

Regards

Hello,

1) I’ve added “Shipping tab” static block on your site. Please check – http://prntscr.com/pbmlhi
Additional Information is a default WC tab – https://docs.woocommerce.com/document/editing-product-data-tabs/#section-6 and should be shown automatically. Is it shown on your site if the default theme (Storefront) activated?

http://prntscr.com/pbmo6b

2) You need to install and activate WishList and Compare plugins (Appearance > Install plugins) + https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards

Hello,

1. Theme Options > WooCommerce (Shop) > Single product page > Thumbnails > Vertical.
By default, there are 2 custom tabs: – Theme Options > WooCommerce (Shop) > Single product page > Tabs Settings > Custom Tab (same for all products); – Custom tab content on a separate product page > [8theme] Product Options – http://prntscr.com/pblsjn http://prntscr.com/pblssm http://prntscr.com/pblsvr
https://youtu.be/XO-PDvhPypc
2. Global settings you can find in Theme Options, individual in [8theme] Product Options.
Let us know if you need any further assistance.

Regards

Hello,

You need to update PHP version to 7.0 http://prntscr.com/pbllks Then you will be able to create the new header using the header builder.
Contact us once the PHP version will be updated to let know if the problem is solved.

Regards

Hello,

You renamed the theme folder, so get the problem with import. You need to re-name the theme back to xstore and then the import of the demo should work fine.

Regards

Hello,

I’ve moved default products examples to the trash and added products from the demo. Please check.
Is there anything else I can help you with?

Regards

Hello,

You’re welcome!

Regards

You’re welcome!
Have a nice day.

Regards

Hello,

You do not need to use the slider there, just add a row with the desired content and background image + http://prntscr.com/pbbadi > https://gyazo.com/7835d0bde056fc436bdad031a85fcc4a
We can create an example on your site, just provide URL of a test page and temporary wp-admin access.
If you want to use the slider, provide temporary access also, so we can take a closer look at your settings.

Regards

Hello,

1) There is no such possibility, unfortunately.
2) 6.x is a major update so it would be better to create a staging site (full copy of the existing one) and do all updates there first. If everything is ok then you’ll be able to update production site. Follow our documentation to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all required plugins –
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Do not update the Core plugin before the theme update. Also, you will need to install the Kirki framework plugin after the theme update, then go to Xstore > Theme Options to finish migration of theme options.
If you need help with the update, provide us with FTP access + confirm that you created a full backup.
Please note, that our technicians work Monday – Friday, so on weekends (Sat-Sun) you will get a consultation only.

Regards

Hello,

Set here http://prntscr.com/pb9bvd 0px and add the next code in Custom CSS code the page http://prntscr.com/pb9ccn

.page-content {
    margin-top: 0px !important;
}

Regards

Hello,

Provide us with temporary wp-admin and FTP access so we can take a closer look.

Regards

Hello,

You should be able to login now. We’ve renamed the old version of Slider Revolution plugin via FTP and uploaded the new version, you can delete the re-named folder. Please check.
Also, before every core plugin update, we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore Core plugin but XStore theme first. Any core plugin update requires the theme update to the latest version before the plugin update.
You need to downgrade version of the Core plugin to make it compatible with the current theme version on your site, or update the theme. Please note that 6.x is a major update so it would be better to create a staging site (full copy of the existing one) and do all updates there first. If everything is ok then you’ll be able to update production site.
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Do the backup of your database and files before starting the theme update.
Also, before the update to the latest version of the XStore, you need to update PHP version on your site to 7.0 or 7.2. Read more in the changelog http://prntscr.com/pb8oo5 , a lot of new features were added in new versions on the theme.

Regards