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Not all menu options visible to admin - by scorleo

This topic has 4 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

scorleo

Participant

September 24, 2019 at 17:58

Hi,

We have this weird issue where not all the menu options are visible to the other admins. I’m also the admin and I can see Products, Product Categories and many more menu options in Appearance –> Menu on the left side of the page but our other accounts with admin credentials have limited number of menu options.

Let me know if you need any other info…

Thanks!

Please, contact administrator
for this information.

#221970 Copied Theme version: 6.x WooCommerce version: 3.x

3 Answers

Rose Tyler

Support staff

September 25, 2019 at 09:05

Hello,

I can’t log in – http://prntscr.com/panwe9 Please check.
Please see this screenshot – https://prnt.sc/panwsm

Regards

#221990 Copied

scorleo

Participant

September 30, 2019 at 14:24

Thanks Rose!

That was it, three of us spent hours trying to find that hidden option and pay for extended support, I don’t know why it’s not enabled by default.

In any case, since you are local we invite you to visit our warehouse in Manassas to smell our lovely oils we sell :).

#222295 Copied

Olga Barlow

Support staff

September 30, 2019 at 14:38

Hello,

We don’t know. That option is WooCommerce option, not our theme option, so, we can do nothing to enable it by default. We think many users wrote them about this but it’s still disabled.
Thank you for your invitation! We are from Europe but thanks anyway!
Is there anything else I can help you with?

Regards

#222299 Copied
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