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Help with some errors! - by Store US - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

Store US

Participant

September 23, 2019 at 05:15

The element of searching the store, it’s wrong, when looking for something that appears both options it does not show the mouse course to click is like the text normal.
In the example of the photo there are the names written: “PRODUCTS FOUND AND POTS FOUND” are bugged and the name: “CLEAR” also does not appear, the little hand, when I move the mouse over!
Photograph: https://imgur.com/GPnWXpA

The header bar does not go down when you lower the page down, and does not appear when you go back up!
Photograph: https://imgur.com/eBscuQn

Is it possible to collect this bar from all departments to make it normal, only to open when hovering over? In homepage of site?
Photograph: https://imgur.com/sOtsbFH

Please, contact administrator
for this information.

#221869 Copied Theme version: 6.1

8 Answers

Olga Barlow

Support staff

September 23, 2019 at 11:33

Hello,

1) Fixed. Thank you for the report.
2) http://prntscr.com/p9qw3w Choose what header areas you want to make fixed and type of the fixed header
3) Yes, go to Theme Options > header builder > All departments menu settings http://prntscr.com/p9r6rp

Regards

#221882 Copied

Store US

Participant

September 23, 2019 at 20:29

Hello, thank you.

3) RE: http://prntscr.com/p9r6rp
When I put it on “Opened on Hover” It stays open the same way and on all pages, I want it closed on all pages and on the homepage too!

#221916 Copied

Olga Barlow

Support staff

September 24, 2019 at 10:46

Hello,

Could you, provide us with FTP access to your site to check the problem in more details?

Regards

#221935 Copied

Store US

Participant

September 24, 2019 at 15:08

Yes, follow

Please contact administrator
for this information.

#221953 Copied

Olga Barlow

Support staff

September 24, 2019 at 16:13

Hello,

FTP access that you provided redirects to empty directory. Please, check and change the destination folder of the FTP user.

Regards

#221959 Copied

Olga Barlow

Support staff

September 24, 2019 at 16:13

Hello,

FTP access that you provided redirects to empty directory. Please, check and change the destination folder of the FTP user.

Regards

#221960 Copied

Store US

Participant

September 24, 2019 at 19:05

Sorry! Follow!

Please contact administrator
for this information.

#221973 Copied

Rose Tyler

Support staff

September 25, 2019 at 14:05

Hello,

Fixed. Please check.

Regards

#222003 Copied
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