Hello,

Please describe the problem in more detail + provide temporary wp-admin access.
What browser do you use?

Regards

Hello,

Please see screenshot – http://prntscr.com/qcj1cd

Regards

Dear,

What page is it https://ibb.co/9nRyw69 ? Please provide URL.
Custom CSS from a static block – http://prntscr.com/qchprw do not work. It is not a bug. Code from Theme Options > Theme Custom CSS should work.

Regards

You’re welcome!

Regards

Hello,

1) Add this code in Theme Options > Theme Custom CSS:

.widget_product_categories .children, 
.widget_product_categories .open-this {
    display: none !important;
}

2) Either go to Plugins > disable WooCommerce Infinite Scroll and Ajax Pagination plugin or set correct selectors according to theme docs https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

Hello,

You need to unselect Easy mode – http://prntscr.com/qcggfg

Regards

Hello,

Your site under maintenance mode, so we can’t check it.
Here are screenshots from our demo –
http://prntscr.com/qcg22p http://prntscr.com/qcg29u
http://prntscr.com/qcg2fk http://prntscr.com/qcg2v1
http://prntscr.com/qcg30z http://prntscr.com/qcg34k
http://prntscr.com/qcg37q

<p style="text-align: center; font-size: 100px; line-height: 100px; margin-bottom: 0; color: #272c38;">”</p>
<p style="margin-bottom: 30px !important; margin-top: -30px; text-align: center;">Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation. Excepteur, sofficia deserunt mollit.</p>

Regards

Hello,

Try to disable all third-party plugins, that do not come bundled with our theme, and check how it looks then.
Or add the next code in Theme Options > Theme Custom CSS:

.quantity {
    display: flex !important;
}

Regards

Hello,

.btn, .button {
    background-color: #35ad4f !important;
    color: white !important;
    border: 1px solid #35ad4f !important;
}
.btn:hover, .button:hover, .btn.filled:hover {
    color: grey !important;
    background-color: white !important;
    border: 1px solid gray !important;
}

Regards

Hello,

Try to clear cache and check – http://prntscr.com/qce6m4
Or go to Theme Options > Speed Optimization > Image Loading Type > Choose “default” > Save options. Then clear all cache and check one more time.

Regards

Hello,

Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
You can disable Ajax “Add To Cart” in Theme Options > Single Product Page.
If you need help with the additional customization, submit customization request to WPKraken team.

Regards

Dear,

You need to contact your hosting provider to fix this.

Regards

Hello,

Add this code in Theme Options > Theme custom CSS:

.single-product .fixed-content {
    display: flex;
    flex-direction: column;
}
.single-product .product-content .product_title {
    order: 1;
}
.single-product .product-content .price {
    order: 2;
}
.single-product .product-information .product-sale-counter {
    order: 3;
}
.single-product .product-content .woocommerce-product-rating {
    order: 4;
}
.single-product .product_meta {
    order: 5;
}
.single-product .product-information .woocommerce-product-details__short-description {
    order: 6;
}
.single-product .product-information .cart {
    order: 7;
}

Regards

Hello,

Please read about media query – https://www.w3schools.com/css/css_rwd_mediaqueries.asp
You asked about mobile, so we set 480px in the code, you can change it to 768px or 992px.

Regards

Hello,

Thanks for the reply.
Olga will be available from Monday, due to weekend.
This block http://prntscr.com/qasdbz can be created in the next way: http://prntscr.com/qasg8g > http://prntscr.com/qasgfz ( http://prntscr.com/qasgod http://prntscr.com/qash1e http://prntscr.com/qasgtn http://prntscr.com/qasgwy http://prntscr.com/qash6s )
This block is created using Slider Revolution http://prntscr.com/qashzr – http://prntscr.com/qasi7c If mentioned slider was not imported at all, you can do the manual import, just download import files from this page https://www.8theme.com/downloads/ > find bicycle folder with archives of sliders and import them via Dashboard > Slider revolution > Manual import. Then you need to edit “bike-product” slider and set Products and category of products here – http://prntscr.com/qaslyq
We can do this on your site once you provide temporary wp-admin access.
Let us know if you need any further assistance.

Regards