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Cannot show images - by ejder077 - on WordPress WooCommerce support

This topic has 21 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

ejder077

Participant

December 18, 2019 at 05:52

Hi,

Most of the images on my website cannot be shown. Is there any solution?

https://cyberwebhk.com/%e5%85%ac%e5%8f%b8%e7%b6%b2%e7%ab%99%e6%94%b6%e8%b2%bb/

https://ibb.co/KshqxrM

Thank you

#227017 Copied Theme version: Child 6.2

20 Answers

Rose Tyler

Support staff

December 18, 2019 at 08:04

Hello,

Try to clear cache and check – http://prntscr.com/qce6m4
Or go to Theme Options > Speed Optimization > Image Loading Type > Choose “default” > Save options. Then clear all cache and check one more time.

Regards

#227023 Copied

ejder077

Participant

December 18, 2019 at 10:56

ok, thank you

#227049 Copied

Rose Tyler

Support staff

December 18, 2019 at 11:01

You’re welcome!

Regards

#227051 Copied

ejder077

Participant

December 18, 2019 at 12:20

Hello,

May I ask how can I deactivate the comment section of the portfolio page?

https://ibb.co/ft5sKtR

https://fordfong.com/team/

#227063 Copied

Rose Tyler

Support staff

December 18, 2019 at 13:11

Hello,

Please see screenshot – http://prntscr.com/qcj1cd

Regards

#227068 Copied

ejder077

Participant

December 19, 2019 at 08:00

Hi,

The Portfolio section is not reacting when I press on other category

https://prntscr.com/qcwhah

https://fordfong.com/

How can I fix it?

Thank you

#227117 Copied

Rose Tyler

Support staff

December 19, 2019 at 08:36

Hello,

Masonry should be enabled in Theme Options > Speed Optimization.

Regards

#227126 Copied

ejder077

Participant

December 19, 2019 at 09:42

I enabled Masonry, but still no reaction when I press on other portfolio category

#227133 Copied

Rose Tyler

Support staff

December 19, 2019 at 09:50

Hello,

Is the portfolio page selected in Theme Options > Portfolio?
Provide temporary wp-admin access, please.

Regards

#227134 Copied

ejder077

Participant

December 19, 2019 at 10:23

Yes, I also turned on Masonry of Portfolio

Please contact administrator
for this information.

#227137 Copied

Rose Tyler

Support staff

December 19, 2019 at 10:32

You need to select a default page for portfolio – http://prntscr.com/qcyprw

Regards

#227140 Copied

ejder077

Participant

December 19, 2019 at 11:59

But I have 2 pages that contain 8theme portfolio element

#227148 Copied

Olga Barlow

Support staff

December 19, 2019 at 12:16

Hello,

Edit all your portfolio categories and change slug using Latin characters http://prntscr.com/qd0eu2 Let us know if it helps.

Regards

#227150 Copied

ejder077

Participant

December 19, 2019 at 12:21

I have changed the slug into English, but it is not helping

#227151 Copied

Olga Barlow

Support staff

December 19, 2019 at 12:30

Hello,

Seems this is theme bug. Provide us with FTP access to your site to help you.

Regards

#227153 Copied

ejder077

Participant

December 19, 2019 at 12:57

Hi

Please contact administrator
for this information.

#227154 Copied

Olga Barlow

Support staff

December 19, 2019 at 17:36

Hello,

We have passed your issue to our developers. We’ll inform you once they fix the problem.

Regards

#227172 Copied

Rose Tyler

Support staff

December 20, 2019 at 11:00

Hello,

Fixed. Please clear the cache and check now.

Regards

#227222 Copied

ejder077

Participant

December 20, 2019 at 14:32

Thank you so much

#227262 Copied
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