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Topic: Translate string to English - by Jorge

Jorge

Participant

December 11, 2019 3:21 pm

Hi

I can’t find these strings for translation https://prnt.sc/q9d6ky https://prnt.sc/q9d6sj

https://prnt.sc/q9d7a7

Can you give me an idea where I can find
Theme version: 6.2.4

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Olga Barlow

Support staff

December 11, 2019 3:44 pm

Hello,

Use string translation http://prntscr.com/q9dn4u

Regards

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Jorge

Participant

December 12, 2019 1:10 pm

Thank

But this string not accept translate https://prnt.sc/q9tdv6

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Olga Barlow

Support staff

December 12, 2019 5:58 pm

Hello,

Provide us with Dashboard access to check why it does not work for you.

Regards

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Jorge

Participant

December 12, 2019 9:39 pm

Hi check

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

December 13, 2019 12:23 pm

Hello,

User that you created does not have permission to check the backend and WPML setting. Please, change the user permissions.

Regards

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Jorge

Participant

December 13, 2019 10:12 pm

Sorry

tray again

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Rose Tyler

Support staff

December 14, 2019 4:43 pm

Hello,

Olga will be available from Monday, due to weekend. Please wait.

Regards

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Olga Barlow

Support staff

December 16, 2019 5:12 pm

Hello,

Provide us also with FTP access, please. Can’t find the reason why it does not work for you, so need to check the files to test.

Regards

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Jorge

Participant

December 17, 2019 3:24 pm

Check SFTP credencial

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Olga Barlow

Support staff

December 17, 2019 5:05 pm

Hello,

Where to check? I can’t find topic where you provided this info.

Regards

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Jorge

Participant

December 18, 2019 9:55 am

Sorry

Chek now

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

December 18, 2019 10:14 am

Hello,

FTP works. But did you change the WP Dashboard credential?

Regards

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Jorge

Participant

December 18, 2019 10:40 am

Hi chek

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

December 18, 2019 11:48 am

Hello,

It’s ok. Thanks. Passed this task to our developers. I’ll inform you once they fix the issue. Don’t change access before my next reply.

Regards

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Rose Tyler

Support staff

December 18, 2019 2:27 pm

Hello,

1) https://prnt.sc/qckde4 – we need permission to rewrite files.
2) Do you have a server cache?

Regards

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Jorge

Participant

December 18, 2019 2:54 pm

My server use Varnish

Tray again, I Reset Permission

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Olga Barlow

Support staff

December 18, 2019 3:46 pm

Hello,

Check now.

Regards

#227079 copied to clipboard

Jorge

Participant

December 19, 2019 7:18 am

Thank

its work now

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Rose Tyler

Support staff

December 19, 2019 8:09 am

Hello,

You’re welcome!

Regards

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