Forum Replies Created

Viewing 30 posts - 45,991 through 46,020 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 11:43

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 11:00

    Hello,

    1) It can be a conflict with a third-party plugin.
    2) You can specify from which category/tag products will be shown.
    http://prntscr.com/qdwnqq > http://prntscr.com/qdwnte https://xstore.8theme.com/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 10:41

    Hello,

    Please provide wp-admin access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 10:40

    Hello,

    We are working on improvements of the Core plugin so the structure of it will be change. I would recommend you use an additional plugin, read this article – https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 10:26

    Hello,

    That is great, thank you for letting us know. We will fix this bug in the next update of the theme, and you will be able to use the desired image loading type.
    Good wishes 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 10:21

    Hello,

    These styles come from WPBakery Page Builder plugin – http://prntscr.com/qdwarx
    You can add the next code in Custom CSS for page:

    .flexslider .slides img {
        width: auto !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:59

    Hello,

    I’ve regenerated .pot file for the theme + synched translation + created a translation for Core plugin http://prntscr.com/qdw51w Please check now http://prntscr.com/qdw55s
    P.S. I’ve installed Loco translate plugin, it is easy to use. If you do not like this one, just disable the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:47

    Hello,

    Please provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:37

    Hello,

    Go to pages > edit Front page > edit the Products element > find checkbox “Lazy Loading for the element” at the very bottom of all the Products element options and disable it https://prnt.sc/qdvxz6
    Also, read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to the screenshot here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:26

    Hello,

    Add this code in Theme Options > Theme Custom CSS > Custom CSS for mobile:

    .products-grid .product {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:23

    Hello,

    I’ve set correct settings for WooCommerce Infinite Scroll and Ajax Pagination plugin – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ If you do not want the Infinite Scroll, you can disable this plugin.
    I’ve sent the mentioned PHP warning to our developers, it should not cause any problem on your site, so you can ignore it right now. We will check it more deeply from Monday, to fix it in the next update. We will contact you if any additional information needed. Thanks for the report.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:12

    Hello,

    Go to Theme Options > Speed Optimization > Image Loading Type > Choose “default” > Save options. Then clear all cache and check one more time.
    Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:07

    Hello,

    That is great thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:05

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 16:59

    Hello,

    Here it is – http://prntscr.com/qdn1e5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 16:57

    Hello,

    1) Theme Options > Header Settings > Main header area > Header color scheme > Dark, then add this code

    .header-wrapper .menu > li > a, .header-wrapper .header .menu-main-container .menu > li > a,
    .header-wrapper.color-light .shop-text {
        color: white !important;
    }

    in Custom CSS for Home page – http://prntscr.com/qdmysj
    2) It is Breadcrumbs and can be disabled globally via Theme Options or via page layout settings > Breadcrumbs Style.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 16:50

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 16:37

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 15:51

    We added it via “Translate texts in admin screens”. But I would not recommend you to edit these settings. It would be better to contact our team and we will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 14:33

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 14:11

    Hello,

    Max Input Vars value was not changed – https://prnt.sc/qdk870 Contact your host provider to get help with increasing this value.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 13:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 13:42

    Hello,

    Please try this way http://prntscr.com/qdjrip

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 13:32

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 13:31

    Hello,

    You can add this code in Custom CSS for mobile area:

    .size-guide-popup .vc_column_container {
        width: 25%;
        display: inline-block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 13:10

    Hello,

    It can be done by additional customization only.
    Your request was added to our task list. I suppose, a new option for this will be added in one of next theme updates. Follow our changelog – https://xstore.8theme.com/update-history/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 13:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 11:00

    Hello,

    Fixed. Please clear the cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 10:03

    Hello,

    Thanks for the request, it was noted.
    Right now, you can use the next workaround: Enable the sidebar for Shop as was mentioned, it will show the sidebar on tag page, then hide it on the Shop page using custom CSS code

    .post-type-archive-product .sidebar {
        display: none;
    }
    .post-type-archive-product .main-products-loop {
        width: 100%;
        left: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2019 at 09:27

    Hello,

    Fixed. Please check now.

    Regards

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    Viewing 46,020 results - 45,991 through 46,020 (of 68,231 total)
Viewing 30 posts - 45,991 through 46,020 (of 68,231 total)
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