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Cannot access Theme Options for XStore WordPress theme

This topic has 6 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

odez

Participant

December 17, 2019 at 18:50

I’ve updated theme files to Version: 6.2.5 and I’m running child theme version Version: 0.0.1. When I try to edit theme options it gives me an error message: HTTP ERROR 500

Please, contact administrator
for this information.

#227003 Copied Theme version: 6.2.5 WooCommerce version: 3.8.1

5 Answers

John Holden

Support staff

December 18, 2019 at 05:51

Hi,

I see this error in debug log

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 2072576 bytes) in /home/s9a2mgzi4e2a/public_html/JCR/wp-includes/functions.php on line 4344

That error means you need increase memory limit value. You should ask your host to assist you on this issue.

Regards,
Hung PD

#227016 Copied

odez

Participant

December 18, 2019 at 07:24

Thank you, that seems to help now. I’ve updated the memory limit on my hosting.

Please contact administrator
for this information.

#227021 Copied
Rose Tyler

Support staff

December 18, 2019 at 09:30
Hello,

Try to disable all third-party plugins, that do not come bundled with our theme, and check how it looks then.
Or add the next code in Theme Options > Theme Custom CSS:
```
.quantity {
    display: flex !important;
}
```
Regards
#227028 Copied
odez

Participant

December 18, 2019 at 20:34

That worked! Thank you so much! happy holidays

#227107 Copied

Rose Tyler

Support staff

December 19, 2019 at 08:00

Hello,

You’re welcome!

Regards

#227118 Copied
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Cannot access Theme Options for XStore WordPress theme

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