Product images are not showing anymore - by Sheine

This topic has 6 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Sheine
    Sheine
    Participant
    December 14, 2019 at 13:19

    Hi,

    the product images on my shop are not showing anymore.
    I updated today to the new wordpress version.

    Not showing on home page, product category or single product.
    When i click on the area of the image on single product page, the image pops up and shows.

    I already flushed all caches and purged the Cloudfare CDN cache from CPanel.

    Please help me fix this!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2019 at 14:02

    Hello,

    Go to Theme Options > Speed Optimization > Image Loading Type > select Default. Then clear all cache and check images.
    Let us know the result.

    Regards

    Avatar: Sheine
    Sheine
    Participant
    December 14, 2019 at 17:51

    Hi,

    It is working again.
    So the ‘lazy’ option is broken??

    Kind regards,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2019 at 18:00

    Hello,

    Thanks for the reply. This problem will be fixed in the next update of the theme, sorry for the inconvenience.

    Regards

    Avatar: nate p
    nate p
    Participant
    July 11, 2021 at 07:40

    Is there a fix for this coming? I believe there have been updates since this post and lazy images are still not working on the home page

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 12, 2021 at 14:32

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please, to help with the images issue if you can’t wait for theme update.

    Regards

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