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Tag Page Issue - by ankushthor - on WordPress WooCommerce support

This topic has 17 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

ankushthor

Participant

December 19, 2019 at 11:14

Check private content

Please, contact administrator
for this information.

#227142 Copied Theme version: 6.2.5 WooCommerce version: 5.3

16 Answers

Rose Tyler

Support staff

December 19, 2019 at 11:21

Hello,

This page inherits layout from Shop page (Theme Options > WooCommerce (Shop) > Shop > Shop layout > Sidebar Position.

Regards

#227143 Copied

ankushthor

Participant

December 20, 2019 at 09:24

Check private content area

Please contact administrator
for this information.

#227218 Copied
Rose Tyler

Support staff

December 20, 2019 at 10:03
Hello,

Thanks for the request, it was noted.
Right now, you can use the next workaround: Enable the sidebar for Shop as was mentioned, it will show the sidebar on tag page, then hide it on the Shop page using custom CSS code
```
.post-type-archive-product .sidebar {
    display: none;
}
.post-type-archive-product .main-products-loop {
    width: 100%;
    left: 0;
}
```
Regards
#227220 Copied
ankushthor

Participant

December 23, 2019 at 12:58

Issue described in private content area.

Please contact administrator
for this information.

#227404 Copied

Olga Barlow

Support staff

December 23, 2019 at 15:24

Hello,

Provide us with FTP access to your site to check the issue in more detail, please.

Regards

#227413 Copied

ankushthor

Participant

December 23, 2019 at 16:15

Please check the private content area ASAP.

Please contact administrator
for this information.

#227420 Copied

Olga Barlow

Support staff

December 23, 2019 at 16:19

Hello,

Did you read my previous message? Provide us with FTP access to your site to check the issue in more detail, please!

Regards

#227422 Copied

ankushthor

Participant

December 23, 2019 at 16:39

Hi,

I don’t know what changes you have made but the website is broken now. We detected the below code included:

function wc_get_product_category_list( $product_id, $sep = ‘, ‘, $before = ”, $after = ” ) {
return get_the_term_list( $product_id, ‘product_cat’, $before, $sep, $after );
}

Even after removing this, the website seems to be broken and not working properly. Kindly assist ASAP as we need a resolution.

Regards,
Niyati

#227424 Copied

Olga Barlow

Support staff

December 23, 2019 at 16:45

Hello,

Don’t you understand me? We can do nothing without FTP. Provide us with FTP access to your site to allow us to enable WP debug and find out why your site is down and fix it.

Regards

#227425 Copied

ankushthor

Participant

December 23, 2019 at 16:58

Provided already.

#227426 Copied

Olga Barlow

Support staff

December 23, 2019 at 17:34

Hello,

Where? I did not find any Private content with FTP, only WP Dashboard access. Could you be so kind to send me link to topic where you provided FTP or link to your reply with FTP?

Regards

#227429 Copied

ankushthor

Participant

December 23, 2019 at 17:46

Please check the private content area.

Please contact administrator
for this information.

#227430 Copied

ankushthor

Participant

December 23, 2019 at 17:47

Hi Olga,

Please find the link:
https://www.8theme.com/topic/tag-page-issue/#post-227430

Regards,
Niyati

#227431 Copied

Olga Barlow

Support staff

December 23, 2019 at 19:18

Hello,

1) I suppose that your issue with the fatal error was caused by your changes in wp-config file, for example we checked it and found the following https://prnt.sc/qetklj – some “to” word and incorrect quotes. If you make any changes be careful and make a double check because it could cause errors.

2) I don’t see any notice for the product that has Auto https://gyazo.com/497aef50d99b6111f9d8ba685d8bba9b So, could you provide us with link to product where you have that notice and broken layout.

Regards

#227432 Copied

ankushthor

Participant

December 24, 2019 at 07:59

Hi Olga,

Thank you so much for the help.

Regards,
Niyati

#227446 Copied

Olga Barlow

Support staff

December 24, 2019 at 10:59

Hello,

You are welcome.

Regards

#227449 Copied
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