Forum Replies Created

Viewing 30 posts - 42,301 through 42,330 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 13:57

    Hi,

    Try to add the next code in Theme Options > Theme Custom CSS:

    .content-product .product-details {
        display: flex;
        flex-direction: column;
    }
    .content-product .product-details .products-page-brands {
        order: 1;
    }
    .content-product .product-details .product-title {
        order: 2;
    }
    .content-product .product-details .price {
        order: 3;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 13:51

    Hello,

    Please submit new topics for new questions, to prevent a mess in this topic.
    1) On which our demo you find + and – in the mini cart?
    On Cart page you need to click on Update Cart button – https://prnt.sc/tw7ifq
    2) Please note that translation files of the plugin should be placed in wp-content/languages/plugins folder, and of the theme – wp-content/languages/themes only.
    Strings of login and cart popup come from XStore Core plugin.
    I am getting this error https://prnt.sc/tw7pfy when sync translation of the plugin, so try to contact your hosting provider to solve the problem, also read this article – https://localise.biz/wordpress/plugin/faqs/ajax-errors
    3) About the problem with the quick view, try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 12:37

    You need to manually find untranslated strings in the front side and translate them, there is no other way.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 12:09

    The same error.
    Ask your hosting provider to check restrictions on connections.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 10:30

    Hi,

    As was mentioned, you need to create translating for the theme and Core plugin also, https://prnt.sc/tw5i7c > https://prnt.sc/tw5iam

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 10:07

    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server

    Do you have any limits for connections from other countries?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 08:43

    Hello,

    We can’t login https://prnt.sc/tw4a4a Please check.
    1) Sorry, but your question is a bit unclear, please describe the desired result in more detail.
    2) Please see screenshot – https://prnt.sc/tw4eoh

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 07:31

    Hello,

    In this case, delete the custom code, and post your request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 07:29

    Hi Risingvalue,

    You need to install default WooCommerce pages, go to Dashboards > WooCommerce > Status > Tools > Create default WooCommerce pages.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 07:25

    In this case, the problem is independent of XStore. Try to contact the support of the plugin and check the server error log.
    Let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 07:18

    Hello,

    There is no such functionality, by default. You need to do some additional customization or use an additional plugin for this. Maybe WooCommerce support will be able to give some tips.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 07:15

    Please provide FTP host, FTP login, FTP pass, and FTP port.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 07:12

    What FTP password can be used?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2020 at 07:10

    Hello,

    I’ve passed this question to one from our technician team.
    You may face a delay in answering due to the weekend, please be patient and do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 15:59

    Hello,

    Sorry, but we can’t affect it. Please use the mentioned Custom carousel element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 15:53

    All should be fine after the theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 15:49

    Hello,

    Could you provide temporary FTP access?
    As a workaround, you can create a static block with the desired content and show it in header via HTML block element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 15:31

    There is no other way. To speed up the process you can submit the request here also – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 15:20

    Hello,

    Theme Options > Styling

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 15:16

    The situation is independent of our theme, it works the same even with default WC theme – Storefront.
    As a workaround, you can install Insert Headers and Footers plugin, and add the next code:

    <script>
    if ( window.history.replaceState ) {
      window.history.replaceState( null, null, window.location.href );
    }
    </script>

    into “Scripts in Footer” area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 15:08

    Hello,

    You need to enable Elementor for static blocks – https://prnt.sc/tvrijp then go to edit – https://prnt.sc/tvrj4t

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 14:17

    Use the FA 4.7 version https://fontawesome.com/v4.7.0/icons/ instead of 5.x.
    We’ll update FA icons version in one of the next updates. But at this moment use 4.7.
    Sorry for the inconvenience.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 14:08

    “AJAX Add To Cart For Simple Products” option should be disabled in Theme Options > WooCommerce (Shop) > Single product page > Single product layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 13:51

    Hello,

    We’ve activated Header builder on your site. Please clear cache and check cart popup now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 13:40

    Hello,

    2. Try to add the next code in Theme Options > Theme custom CSS. > Custom CSS for desktop:

    .menu-social-icons a[title="whatsapp"] { 
        display: inline;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 13:36

    Theme Options > Theme Custom CSS > Global custom CSS.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 13:03

    Try to activate a default WC theme – Storefront and check how it works with it.
    Let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 12:55

    I am glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 12:11

    You can import header from any of our demo versions via Theme Options > Header builder > Header templates > Ready To Go Headers.
    About Woozone, describe what steps should be done to re-create the problem. Have you checked the documentation of the plugin?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2020 at 12:06

    Hello,

    In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
    You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

    Regards

  • 1 2 3 1,410 1,411 1,412 2,273 2,274 2,275
    Viewing 42,330 results - 42,301 through 42,330 (of 68,231 total)
Viewing 30 posts - 42,301 through 42,330 (of 68,231 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.