Hello, i try to update woopress theme but it just shows error page:
“There has been a critical error on your website”
I try to update from 6.3 to 6.3.1
Please check FTP access, I can’t connect –
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Do you have any limits for connections from other countries?
Please use file manager inside wp-admin
One of our technicians will be able to assist you with the theme update on Monday or Tuesday. Please wait, we will inform you before starting.
Could you, please, check the FTP access? We can’t connect to your server http://prntscr.com/twz0zx
As i wrote before, please use file manager in admin instead of ftp
As a rule, we don’t use File manager because if any fatal error appears we are locked and can’t proceed with update.
Anyway, I tried to update the theme via File manager and everything is ok. Did not face any error. Check, please.
Hello, did you do something ? Site design messed up!!
Lot of elements missing
Issue solved now
We just updated theme and WooPress core plugin. Glad to hear that issue is resolved.
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