Page 1410 – 8theme.com

Forum Replies Created

Viewing 30 posts - 42,271 through 42,300 (of 68,231 total)

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Rose Tyler

Support staff

August 9, 2020 at 16:33

Please check one more time – https://prnt.sc/two5l7 , read more – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#247028 Copied In reply to: Footer Editing

Rose Tyler

Support staff

August 9, 2020 at 16:21

Hello,

WooCommerce > Settings > Accounts & Privacy > Account creation https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Regards

#247026 Copied In reply to: Why my account page and account pop up has no sign up form?

Rose Tyler

Support staff

August 9, 2020 at 16:19

Hello,

Please follow screenshots – https://prnt.sc/two5l7 https://prnt.sc/two5xp https://prnt.sc/two5qv https://prnt.sc/two60s

Regards

#247025 Copied In reply to: Footer Editing
Rose Tyler

Support staff

August 9, 2020 at 15:19
Hello,

Thanks for using XStore.
Try to add the next code in Theme Options > Theme Custom CSS:

.ajax-results-wrapper .price { display: none; }

Regards
#247022 Copied In reply to: Hide price on serach result
Rose Tyler

Support staff

August 9, 2020 at 15:16

You need to translate strings manually, for example, https://prnt.sc/twndz9 https://prnt.sc/twnf4s > https://prnt.sc/twnf8g

Regards

#247021 Copied In reply to: loco translate problems

Rose Tyler

Support staff

August 9, 2020 at 13:19

Hello,

About theme translation, you can read in this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
I do not see any problem with the translation of the Core plugin, you need to manually find and translate strings that are visible on frontend.

Regards

#247018 Copied In reply to: loco translate problems

Rose Tyler

Support staff

August 9, 2020 at 13:13

As a rule, our plugin does not cause the mentioned problem. Try to upload the latest version of the plugin one more time through FTP, the archive you can take from this page – https://www.8theme.com/downloads
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
An error log could be provided by AWS?

Regards

#247017 Copied In reply to: crashed my site

Rose Tyler

Support staff

August 9, 2020 at 13:06

Hi,

I do not any problem when cache plugin is disabled, so check settings of W3 Total Cache. Do not forget to clear the cache every time before checking.

Regards

#247015 Copied In reply to: Elementor slider doesn't show pictures

Rose Tyler

Support staff

August 9, 2020 at 12:59

Hi,

Thanks for using XStore..
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
The plugin can be used when the Single product builder is disabled? Do you use the latest version of the plugin?
Provide URL, temporary wp-admin, and FTP access.

Regards

#247012 Copied In reply to: Advance Custom Field Pro Plugin

Rose Tyler

Support staff

August 9, 2020 at 12:46

Contact your hosting provider and ask FTP host, FTP login, FTP pass, FTP post + server error logs. Also, provide temporary wp-admin access.

Regards

#247010 Copied In reply to: crashed my site

Rose Tyler

Support staff

August 9, 2020 at 12:08

Hello,

Provide us with server error logs, to get detailed information about the mentioned error, temporary WP Dashboard, and FTP access to your site https://prnt.sc/twlds5

Regards

#247006 Copied In reply to: crashed my site

Rose Tyler

Support staff

August 9, 2020 at 12:01

Hello,

Thanks for using our theme.
Please check this screenshot – https://prnt.sc/twlbah

Regards

#247005 Copied In reply to: How to enable Elementor for Static blocks?

Rose Tyler

Support staff

August 9, 2020 at 10:52

Hello,

Thanks for contacting us.
Your site under maintenance mode, so we can’t check it.
Please describe the situation in more detail with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Have you followed this video https://youtu.be/UAlAkvoilfk and installed the theme successfully?

Regards

#246999 Copied In reply to: XStore Theme kepp crashing

Rose Tyler

Support staff

August 9, 2020 at 10:13

You’re welcome!

Regards

#246997 Copied In reply to: Submenu issue,

Rose Tyler

Support staff

August 9, 2020 at 09:16

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
If you need help with the additional customization, submit customization request to WPKraken team.

Regards

#246993 Copied In reply to: Cartflows not compatible with theme
Rose Tyler

Support staff

August 9, 2020 at 09:13
Hello,

Add the next code in Theme Options > Custom CSS:

.header-type-4.transparent .main-nav .menu > li > a { z-index: 10009; }

Regards
#246992 Copied In reply to: Submenu issue,
Rose Tyler

Support staff

August 9, 2020 at 08:26

Please contact your hosting provider and ask this information.

Regards

#246990 Copied In reply to: Issues with the site logo

Rose Tyler

Support staff

August 9, 2020 at 07:35

Hi,

I do not see the problem https://prnt.sc/twivl1 Let us know what mobile and browser do you use. Try to clear cache and check the search one more time, provide us with a video of the problem from your mobile.

Regards

#246987 Copied In reply to: Mobile serch icon not working

Rose Tyler

Support staff

August 9, 2020 at 07:30

Hi,

Please see screenshot – https://prnt.sc/twiulr

Regards

#246986 Copied In reply to: Mobile homepage back to big

Rose Tyler

Support staff

August 9, 2020 at 07:26

To prevent editing php files, use translation –
Install Loco Translate plugin, go to LT > Plugins > XStore Core > New language > create English translation, and change the text there, disable LT plugin.

Regards

#246985 Copied In reply to: How can I change 'CHECKOUT' button in mini-cart to 'VIEW CART'

Rose Tyler

Support staff

August 9, 2020 at 07:20

Hello,

Edit product > [8theme] Product Options > https://prnt.sc/twirfm , then go to Theme Options > WooCommerce (Shop) > Single product builder > Tabs > Elements > enable Single product Custom tab.

Regards

#246984 Copied In reply to: single product tab > custom tab 2

Rose Tyler

Support staff

August 9, 2020 at 07:16

Yes, read more – https://developer.wordpress.org/themes/advanced-topics/child-themes/

Regards

#246983 Copied In reply to: Where I have to place certain PHP code so to be hardcoded forever and not lost

Rose Tyler

Support staff

August 9, 2020 at 07:14

Hello,

Yes, you can create the header for desktop and mobile from scratch – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG , import header from any of our demo versions via Theme Options > Header builder > Header templates > Ready To Go Headers, or import the header that was created by our team on your test site (Theme Options > Header builder > Header Templates > Export then go to the production and import the file).

Regards

#246982 Copied In reply to: Instagram, cart popup and sublist

Rose Tyler

Support staff

August 8, 2020 at 18:10

Please watch this video – https://youtu.be/EeR0Jn9eUpA

Regards

#246970 Copied In reply to: Help with single page

Rose Tyler

Support staff

August 8, 2020 at 18:08

It is similar, for example – https://prnt.sc/twaw1y https://prnt.sc/twaw7t

Regards

#246969 Copied In reply to: Change Mobile lazy load method

Rose Tyler

Support staff

August 8, 2020 at 18:06

Hello,

Thanks for the reply.
Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
If the problem is independent of plugins, provide temporary FTP access.

Regards

#246968 Copied In reply to: choice of attributes

Rose Tyler

Support staff

August 8, 2020 at 18:02

Hello,

CSS Animation for page content can be changed via row/column/element settings, for example – https://prnt.sc/twatde

Regards

#246966 Copied In reply to: Change Mobile lazy load method

Rose Tyler

Support staff

August 8, 2020 at 16:12

One of our technicians will be able to take a closer look at it on Monday, due to the weekend. Please be patient and do not change access.

Regards

#246963 Copied In reply to: FB login do not work on special condition

Rose Tyler

Support staff

August 8, 2020 at 16:09

Hello,

Go to Edit product > Catalog visibility – https://prnt.sc/tw9f17

Regards

#246962 Copied In reply to: Hide some products on search
Rose Tyler

Support staff

August 8, 2020 at 14:36
Hello,

Try to add the next code in Theme Options > Theme Custom CSS > Custom CSS for desktop:

.cart-popup-footer { flex-direction: column-reverse; padding-bottom: 0; } .cart-popup-footer > a { width: 100%; background-color: #c62828; display: block; padding: 1rem 1.2rem; line-height: 1.2; color: white !important; text-transform: uppercase; text-align: center; font-size: 85% !important; margin-top: 15px; } .cart-popup-footer > a:hover { opacity: 0.8; } .mini-cart-buttons { display: none; }

Regards
#246954 Copied In reply to: How can I change 'CHECKOUT' button in mini-cart to 'VIEW CART'
← 1 2 3 … 1,409 1,410 1,411 … 2,273 2,274 2,275 →

Viewing 42,300 results - 42,271 through 42,300 (of 68,231 total)

Viewing 30 posts - 42,271 through 42,300 (of 68,231 total)

← 1 2 3 … 1,409 1,410 1,411 … 2,273 2,274 2,275 →

Forum Replies Created

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