In this case, the problem is independent of XStore. Try to contact the support of the plugin and check the server error log.
Let us know.

Regards

Please provide FTP host, FTP login, FTP pass, and FTP port.

Regards

Hello,

I’ve passed this question to one from our technician team.
You may face a delay in answering due to the weekend, please be patient and do not change access.

Regards

All should be fine after the theme update.

Regards

There is no other way. To speed up the process you can submit the request here also – https://www.8theme.com/taskboard/

Regards

The situation is independent of our theme, it works the same even with default WC theme – Storefront.
As a workaround, you can install Insert Headers and Footers plugin, and add the next code:

<script>
if ( window.history.replaceState ) {
  window.history.replaceState( null, null, window.location.href );
}
</script>

into “Scripts in Footer” area.

Regards

Use the FA 4.7 version https://fontawesome.com/v4.7.0/icons/ instead of 5.x.
We’ll update FA icons version in one of the next updates. But at this moment use 4.7.
Sorry for the inconvenience.

Regards

Hello,

We’ve activated Header builder on your site. Please clear cache and check cart popup now.

Regards

Theme Options > Theme Custom CSS > Global custom CSS.

Regards

I am glad that the problem was solved.

Regards

Hello,

In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Regards

One of our technicians will be able to assist you with the theme update on Monday or Tuesday. Please wait, we will inform you before starting.

Regards

Hello,

Yes, you can. Theme Options > Header builder > Main menu > One Page Menu > Off, edit items of the menu via Appearance > Menus.
Also, watch this video about page importer – https://youtu.be/wkIKN2IyEZI

Regards

Hello,

About the menu, looks like you have changed the header on the site, so I can’t see All departments menu now, however, the menu can be edited via Appearance > Menus. I’ve enabled the Elementor for static blocks – https://prnt.sc/tvl9az , so mega menus can be edited now – https://prnt.sc/tvl9pg
About warnings, please reupload this theme-functions.php file into xstore/framework folder via FTP – https://dropmefiles.com/RALcq

Regards

Hello,

When Massive Addons for WPBakery Page Builder is disabled, pages can be edited, so it is a known issue of the Massive Addons plugin that caused by server limits – https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820
You need to contact hosting provider and ask to increase the maximum body length value.

About the theme update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , and update of plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards