Forum Replies Created

Viewing 30 posts - 40,801 through 40,830 (of 68,231 total)
1 2 3 … 1,360 1,361 1,362 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 13:24

    Hello,

    Add the next code in Theme Options > Custom CSS:

    .content-product .price {
    font-size: 16px;
}
.single-product .price {
    font-size: 18px;
}

    Regards

    #255185 Copied In reply to: PRICES SIZE
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 10:52

    Hello,

    Please provide URL of the mentioned page.

    Regards

    #255165 Copied In reply to: In Dokan vendor dashboard / Orders / Tracking number area – no labels
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 10:31

    Hello,

    Have you sorted out?
    Do not add link in settings of column, as shown on screenshot (check Private Content area).
    Is there anything else I can help you with?

    Regards

    Please contact administrator
    for this information.
    #255160 Copied In reply to: insert pics
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 09:40

    Hi,

    You’re welcome!
    This widget takes min and max price of available products automatically.

    Regards

    #255150 Copied In reply to: How to customize Price by filter
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 09:13

    Hello,

    I do not see username in the Private Content area. Please check and provide temporary wp-admin access one more time.

    Regards

    #255147 Copied In reply to: My account can't be translate
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 08:46

    Please set the administrator role for the user, so we can access settings of the slider.

    Regards

    #255139 Copied In reply to: Slider Revolution Banner Image Quality Drop
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 08:41

    Hello,

    Set paddings for banner content – https://prnt.sc/uzo3u5

    Regards

    #255138 Copied In reply to: Gap in Text
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 08:11

    Hello,

    As we can see, it is independent of the device, and products are shown when we log in to your site (using credentials from the private content area).
    Do you use CDN or server cache? Maybe one of your plugins restrict the visibility of products based on user role? Please check your plugins.

    Regards

    #255134 Copied In reply to: Product Categories not working on mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:48

    Hello,

    Thanks for using our theme.
    Please provide temporary wp-admin and FTP access.

    Regards

    #255130 Copied In reply to: Instagram API Issues – Cannot delete key, adding key runs the delete function
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:46

    Hello,

    Add the next code in Theme Options > Theme Custom CSS:

    .price_slider_wrapper .ui-slider .ui-slider-handle,
.price_slider_wrapper .ui-slider-range {
    background-color: #dd3333;
}

    Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Position For Mobile.

    Regards

    #255129 Copied In reply to: How to customize Price by filter
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:42

    Hello,

    Attributes > Edit attribute > Type – select https://prnt.sc/uzmwlt

    Regards

    #255128 Copied In reply to: variations format – products
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:36

    Hello,

    Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Product Added Notification > Off.

    Regards

    #255127 Copied In reply to: Simple Product, Product Added
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:26

    Hello,

    Provide us with temporary FTP access (not cPanel) – FTP host, FTP user, FTP pass. If you don’t know your FTP access, contact the hosting provider and ask this information.

    Regards

    #255124 Copied In reply to: coming sonn added page not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:25

    Hi,

    Have you followed the documentation of WooCommerce? – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15 Do you have the same situation with a default theme also?
    Provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    #255123 Copied In reply to: Woocommerce Checkout and Cart Pages not displaying fields
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:21

    Hello,

    Theme Options > WooCommerce (Shop) > Shop > Empty cart content > https://prnt.sc/uzmjup
    or provide temporary wp-admin access, so we can take a closer look.

    Regards

    #255122 Copied In reply to: Translation not shown
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 06:59

    Hello,

    Thanks for using our theme.
    Please try to activate it now.

    Regards

    #255120 Copied In reply to: Got the message "You have reached activation number limit."
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 21:35

    Hello,

    Try to activate the theme now.
    Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only – https://themeforest.net/licenses/standard

    Regards

    #255110 Copied In reply to: License Not Working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 21:33

    Hello,

    Enable Elementor for static blocks – https://prnt.sc/uzfafy , then edit the footer using Elementor.

    Regards

    #255109 Copied In reply to: Footer(Static Block) not updating…
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 16:03

    Hello,

    You need to create it from scratch (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating). “System” location means that translation files of plugins will be placed in /wp-content/languages/plugins/ folder.

    Regards

    #255087 Copied In reply to: Can't change theme language (((
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 15:33

    Hello,

    Have you cleared all cache before checking?
    Could you, please, record a video of the problem?

    Regards

    #255085 Copied In reply to: Can't connect to Template Library
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 15:28

    Hello,

    Make sure that you have installed default WC pages – https://docs.woocommerce.com/document/woocommerce-pages/ WooCommerce > Status > Tools > Create pages.

    Regards

    #255084 Copied In reply to: SLOW LOADING THEME DEMO
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 15:03

    Provide temporary FTP access, or add the next code in functions.php of your child theme:

    add_action('woocommerce_product_meta_end', function() {
	global $product;
	$gtin = get_post_meta( $product->get_id(), '_gtin', true );
	if ( $gtin == '') return;
	?>
	<span class="gtin_wrapper"><?php esc_html_e( 'GTIN:', 'xstore-child' ); ?> <span><?php echo $gtin; ?></span></span>
	<?php
});

    Regards

    #255083 Copied In reply to: Insert ean(GTIN) code to meta in product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 13:51

    You’re welcome!

    Regards

    #255079 Copied In reply to: About speed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 13:38

    Please check now https://prnt.sc/uz5bew > https://prnt.sc/uz5e33
    Settings of the Portfolio page can be changed via Theme Options > Portfolio.

    Regards

    #255077 Copied In reply to: cant add project portfolioq
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 13:26

    Hello,

    I am glad that you sorted out.
    Have a nice day.

    Regards

    #255074 Copied In reply to: Woocommerce 'coupons' option missing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 13:24

    Hello,

    Please check now.
    Colors of links in Footer you can change via Theme Options > Footer > Footer styling.

    Regards

    #255073 Copied In reply to: Regarding Footer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 13:03

    Hello THoerig,

    Please watch this video – https://youtu.be/4n1re0jKorc
    Create a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide URL, and temporary wp-admin access, so we can take a closer look.

    Regards

    #255070 Copied In reply to: Cannot install any demo. ALL System Requirements are OK.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 12:59

    Hello,

    Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Once you did it, set the administrator role for the user, so we can access your Dashboard and check what else can be done to speed up the site.

    Regards

    #255068 Copied In reply to: Website Optimization
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 12:51

    Hello,

    We are glad that you sorted out.
    Read more – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    The PHP Max Input Vars is the maximum number of variables your server can use for a single function. To work properly with a modern WordPress theme set this value to 3000. If the value is too low, you may experience problems such as can’t save menu settings when added a lot of items there.

    Regards

    #255067 Copied In reply to: Max Input Vars (How to Increase?)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 12:48

    Hello,

    Content, from the Private Content area, is visible to you and our support team only. It is not public.

    Regards

    #255065 Copied In reply to: About slow page speed
  • 1 2 3 … 1,360 1,361 1,362 … 2,273 2,274 2,275
    Viewing 40,830 results - 40,801 through 40,830 (of 68,231 total)
Viewing 30 posts - 40,801 through 40,830 (of 68,231 total)
1 2 3 … 1,360 1,361 1,362 … 2,273 2,274 2,275

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