Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 40,771 through 40,800 (of 68,187 total)

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Rose Tyler

Support staff

October 15, 2020 at 07:46
Hello,

Add the next code in Theme Options > Theme Custom CSS:

.price_slider_wrapper .ui-slider .ui-slider-handle, .price_slider_wrapper .ui-slider-range { background-color: #dd3333; }

Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Position For Mobile.

Regards
#255129 Copied In reply to: How to customize Price by filter
Rose Tyler

Support staff

October 15, 2020 at 07:42

Hello,

Attributes > Edit attribute > Type – select https://prnt.sc/uzmwlt

Regards

#255128 Copied In reply to: variations format – products

Rose Tyler

Support staff

October 15, 2020 at 07:36

Hello,

Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Product Added Notification > Off.

Regards

#255127 Copied In reply to: Simple Product, Product Added

Rose Tyler

Support staff

October 15, 2020 at 07:26

Hello,

Provide us with temporary FTP access (not cPanel) – FTP host, FTP user, FTP pass. If you don’t know your FTP access, contact the hosting provider and ask this information.

Regards

#255124 Copied In reply to: coming sonn added page not working

Rose Tyler

Support staff

October 15, 2020 at 07:25

Hi,

Have you followed the documentation of WooCommerce? – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15 Do you have the same situation with a default theme also?
Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#255123 Copied In reply to: Woocommerce Checkout and Cart Pages not displaying fields

Rose Tyler

Support staff

October 15, 2020 at 07:21

Hello,

Theme Options > WooCommerce (Shop) > Shop > Empty cart content > https://prnt.sc/uzmjup
or provide temporary wp-admin access, so we can take a closer look.

Regards

#255122 Copied In reply to: Translation not shown

Rose Tyler

Support staff

October 15, 2020 at 06:59

Hello,

Thanks for using our theme.
Please try to activate it now.

Regards

#255120 Copied In reply to: Got the message "You have reached activation number limit."

Rose Tyler

Support staff

October 14, 2020 at 21:35

Hello,

Try to activate the theme now.
Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only – https://themeforest.net/licenses/standard

Regards

#255110 Copied In reply to: License Not Working

Rose Tyler

Support staff

October 14, 2020 at 21:33

Hello,

Enable Elementor for static blocks – https://prnt.sc/uzfafy , then edit the footer using Elementor.

Regards

#255109 Copied In reply to: Footer(Static Block) not updating…

Rose Tyler

Support staff

October 14, 2020 at 16:03

Hello,

You need to create it from scratch (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating). “System” location means that translation files of plugins will be placed in /wp-content/languages/plugins/ folder.

Regards

#255087 Copied In reply to: Can't change theme language (((

Rose Tyler

Support staff

October 14, 2020 at 15:33

Hello,

Have you cleared all cache before checking?
Could you, please, record a video of the problem?

Regards

#255085 Copied In reply to: Can't connect to Template Library

Rose Tyler

Support staff

October 14, 2020 at 15:28

Hello,

Make sure that you have installed default WC pages – https://docs.woocommerce.com/document/woocommerce-pages/ WooCommerce > Status > Tools > Create pages.

Regards

#255084 Copied In reply to: SLOW LOADING THEME DEMO
Rose Tyler

Support staff

October 14, 2020 at 15:03
Provide temporary FTP access, or add the next code in functions.php of your child theme:

add_action('woocommerce_product_meta_end', function() { global $product; $gtin = get_post_meta( $product->get_id(), '_gtin', true ); if ( $gtin == '') return; ?> <span class="gtin_wrapper"><?php esc_html_e( 'GTIN:', 'xstore-child' ); ?> <span><?php echo $gtin; ?></span></span> <?php });

Regards
#255083 Copied In reply to: Insert ean(GTIN) code to meta in product page
Rose Tyler

Support staff

October 14, 2020 at 13:51

You’re welcome!

Regards

#255079 Copied In reply to: About speed

Rose Tyler

Support staff

October 14, 2020 at 13:38

Please check now https://prnt.sc/uz5bew > https://prnt.sc/uz5e33
Settings of the Portfolio page can be changed via Theme Options > Portfolio.

Regards

#255077 Copied In reply to: cant add project portfolioq

Rose Tyler

Support staff

October 14, 2020 at 13:26

Hello,

I am glad that you sorted out.
Have a nice day.

Regards

#255074 Copied In reply to: Woocommerce 'coupons' option missing

Rose Tyler

Support staff

October 14, 2020 at 13:24

Hello,

Please check now.
Colors of links in Footer you can change via Theme Options > Footer > Footer styling.

Regards

#255073 Copied In reply to: Regarding Footer

Rose Tyler

Support staff

October 14, 2020 at 13:03

Hello THoerig,

Please watch this video – https://youtu.be/4n1re0jKorc
Create a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide URL, and temporary wp-admin access, so we can take a closer look.

Regards

#255070 Copied In reply to: Cannot install any demo. ALL System Requirements are OK.

Rose Tyler

Support staff

October 14, 2020 at 12:59

Hello,

Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Once you did it, set the administrator role for the user, so we can access your Dashboard and check what else can be done to speed up the site.

Regards

#255068 Copied In reply to: Website Optimization

Rose Tyler

Support staff

October 14, 2020 at 12:51

Hello,

We are glad that you sorted out.
Read more – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
The PHP Max Input Vars is the maximum number of variables your server can use for a single function. To work properly with a modern WordPress theme set this value to 3000. If the value is too low, you may experience problems such as can’t save menu settings when added a lot of items there.

Regards

#255067 Copied In reply to: Max Input Vars (How to Increase?)

Rose Tyler

Support staff

October 14, 2020 at 12:48

Hello,

Content, from the Private Content area, is visible to you and our support team only. It is not public.

Regards

#255065 Copied In reply to: About slow page speed

Rose Tyler

Support staff

October 14, 2020 at 12:46

Hello,

1) Contact your hosting provider, our theme doesn’t affect the speed of backend and Cpanel.
2, 3) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check how it works then.
Check how it works when a default theme is activated on your site.
Let us know the results.

Regards

#255064 Copied In reply to: LOGIN / CART / SLOW SITE ISSUES

Rose Tyler

Support staff

October 14, 2020 at 12:39

Hello,

Please read this article – https://docs.elementor.com/article/185-the-update-button-does-not-work

Regards

#255062 Copied In reply to: edit

Rose Tyler

Support staff

October 14, 2020 at 12:27

Hi,

Delete elements from the Connect block, then you will be able to find them in the bottom bar and set to the desired place.

Regards

#255059 Copied In reply to: Refresh ecomerce shop

Rose Tyler

Support staff

October 14, 2020 at 12:24

Hello,

Please provide temporary wp-admin access, so we can take a closer look.
1, 2) Try to use Backed editor. You can use Product Categories element https://prnt.sc/uz3mt4
3) Try to set the desired width in settings of menu item – https://prnt.sc/uz3p1h
4) https://www.8theme.com/documentation/xstore/support/static-blocks/
5) This functionality comes from WooCommerce plugin, contact support of WC to get assistance.

Regards

#255058 Copied In reply to: insert pics

Rose Tyler

Support staff

October 14, 2020 at 12:05

Hello,

Thanks for using our theme.
Try to activate it now.

Also, check this topic – https://www.8theme.com/topic/missing-media-after-importing-demo/

Regards

#255056 Copied In reply to: You have reached activation number limit.

Rose Tyler

Support staff

October 14, 2020 at 11:01

Great. Have a nice day.

Regards

#255048 Copied In reply to: quick view ietm quantities

Rose Tyler

Support staff

October 14, 2020 at 11:00

Hello,

We are working according to the refund policy of Envato – https://themeforest.net/page/customer_refund_policy

Regards

#255047 Copied In reply to: Request a refund

Rose Tyler

Support staff

October 14, 2020 at 10:56

Hello,

Please see settings from the demo – https://prnt.sc/uz1tvs https://prnt.sc/uz1u4t https://prnt.sc/uz1ujp https://prnt.sc/uz1v1u
Provide temporary wp-admin, and we will add demo static blocks on your site.

Regards

#255045 Copied In reply to: Regarding Footer

Rose Tyler

Support staff

October 14, 2020 at 10:46

Hello,

Thanks for using our theme.
I do not see the problem right now. Please provide screenshots and temporary wp-admin access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Also, contact the support of WPML and ask some advice.

Regards

#255043 Copied In reply to: Subcategories not showing correctly in category widget
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40,771–40,800 of 68,187 posts

Viewing 30 posts - 40,771 through 40,800 (of 68,187 total)

← 1 2 3 … 1,359 1,360 1,361 … 2,271 2,272 2,273 →

Forum Replies Created

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