Rose Tyler

You are using old version of php – https://prnt.sc/ux6hkd , update to PHP 7.2 and the problem will be fixed.

Regards

Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

Regards

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Sorry for the delay in answering.
In this case, I would recommend you to contact the support of the Rev Slider plugin.

Regards

Hello,

Please check how it works with a default WC theme activated – Storefront. If the situation is independent of the theme, contact support of WooCommerce to get assistance.

Regards

Hello,

Looks like you are using an additional plugin to add the popup.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Try to disable Add To Cart With Quantity (Simple Products) in Theme Options > WooCommmerce (Shop) > Shop > Products style, clear cache and check. Try to disable “AJAX Add To Cart For Simple Products” in Theme Options > WooCommerce > Single product page > Single product layout.

Regards

Hi,

I’ve created translation for XStore Core plugin. You need to manually translate strings, that are visible on the frontend, for the theme and Core plugin.
Menus can be changed via Appearance > Menus.

Regards

Hello,

Please provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

There is no need in static blocks. Olga just re-save settings (Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Location Of Upsell Products > Sidebar). Once you select Up-sell and cross-sell for product, they will be displayed automatically.

Regards

Hi,

Please check our docs – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
We did not officially test plugins for social login and Youzer with our theme so cannot provide you with a solid suggestion, but, you can try to use this one https://wordpress.org/plugins/yith-woocommerce-social-login/

Regards

Hello,

1) Add custom classes like – https://prnt.sc/ux07an
, then add the next code in Custom CSS for desktop area (Theme Options):

.footer-column-1, footer-column-4 {
    width: 30% !important;
}
.footer-column-2, footer-column-3 {
    width: 20%;
}

2) The width on different devices, you can change via Responsive options – https://prnt.sc/ux07vt

Regards

Hello,

Please try to activate the theme now.
Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only – https://themeforest.net/licenses/standard

Regards

Hello,

Thanks for using our theme.
Provide temporary wp-admin admin access so we can take a closer look.
Do you have any information in server error log?

Regards

Hello,

1) Please provide temporary FTP access.
2) We do not see the problem on the checkout page. Try to clear cache and check one more time.

Regards

Hello,

Please check activated plugins and disable unrequired.
Provide temporary FTP access, so we can take a closer look.

Regards