Hello,
As was mentioned by Olga, you need to edit functions.php of your child theme via FTP and change this content https://prnt.sc/12ktfac depends on your needs.
Regards
Hello,
“Return to Shop” is written in the files wp-content/themes/xstore/woocommerce/cart/cart-empty.php and xstore/woocommerce/cart/cart.php , so you can rewrite these files via the child theme.
Regards
Hello,
As was mentioned by Olga, you need to edit functions.php of your child theme via FTP and change this content https://prnt.sc/12ktfac depends on your needs.
Regards
Hello,
1) Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc
Provide URL and temporary wp-admin access, so we can take a closer look at your settings of headers. Describe with screenshots or video what exactly doesn’t work correctly.
2) Provide URL and temporary wp-admin access, so we can check and advise.
Regards
Hello,
We can’t connect to FTP – http://prntscr.com/12o4ma8 Please check.
Download theme-functions.php file from this page – https://dropmefiles.com/xVDlT , re-upload it into xstore/framework folder via FTP. Clear all cache and check how styles works then.
Regards
Hello,
We have done some changes. Please try to clear cache/cdn and check/monitor now.
Let us know.
Regards
Hello,
Thanks for the reply. Our technicians team will check it after the weekend. I will let you know their answer.
Regards
Hello,
We have done some changes. Please try to clear cache/cdn and check/monitor now.
Let us know.
Regards
Hello,
You’re welcome!
Have a nice day too!
Regards
Hello,
Thanks for using our theme.
Previous and next products are taken automatically, there is no option to change it. You can disable “Show Navigation” in Theme Options > WooCommerce > Single product > Single product builder > Prev/Next product navigation.
If you think that products are wrong, please record a video for a better understanding of the problem.
Regards
Hello,
Do you want to achieve such a result – http://prntscr.com/12nzr1j ?
Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:
.mini-cart-buttons a:not(:first-child) {
margin-top: 0px;
}
Regards
Hello,
Thanks for using our theme.
Sorry, but we do not offer such migrate service, it is not included in our basic support.
You may try to submit a request to WPKraken team.
Regards
Hello,
Thanks for using our theme.
1) You can ignore the mentioned message. Our theme uses Header Builder that allows placing menus in any part of the header http://prntscr.com/rvfh9t , so there are no Manage Menu Locations settings.
Create a menu via Appearance > Menus, then select the menu via Theme Options > Header builder > Menu element.
2) Do you want to add images like here – http://prntscr.com/12nyu01 – http://prntscr.com/12nyyr5 or icons – http://prntscr.com/12nyumh ? Icons can be our https://xstore.8theme.com/xstore-icons/ or FontAwesome – https://fontawesome.com/v4.7.0/icons/ , for example – http://prntscr.com/12nyxo8
Regards
Hello,
Please read this topic https://www.8theme.com/topic/problem-search-console-offers-review-o-aggregaterating/
Regards
Hello,
Please submit separate topics for different questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
In the product details section before the share option, I want show the brand name & vendor name of the product after the product name
– There is no such option, but Theme Options > WooCommerce > Shop elements > Brands > Show Product Brands On Single Product Page and Choose The Location For Brands
The purchase code I have added but its not accept it says invalid
– purchase code of the theme can’t be used to get automatic updates on plugins.
plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
Registering these plugins registration is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
This article will help you to do updates of plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
In the tab section more offers I don’t require I am unable to hide
– https://wc-marketplace.com/faq/how-to-remove-more-offers-tab-in-the-single-product-page/
In the footer section, The above 2 sections are brand explorer and blogs post unable to manage
– http://prntscr.com/12ny79h – edit your Home page using Elementor – http://prntscr.com/12ny8sh , Brands come from – http://prntscr.com/12nyabe and Posts – http://prntscr.com/12nyazv
In footer, section edit is not allowed of logo and copyrights
– http://prntscr.com/12nycnw > http://prntscr.com/12nydip
Regards
Hello,
I’ve checked, it is not so slow – https://gyazo.com/aa76d8d1209aab159f8cb1b5c6c756e4
However, the ajax “add to cart” timeframe depends on your server and DB response time, not from our theme. So, to speed it up, contact your hosting provider and ask to reduce server response time, maybe check your DB structure.
In case you need professional help with site optimization you may contact WPKraken team, we don’t have optimization experts because that is outside the scope of our support.
Regards
Hello,
Thanks. Our developers will be able to take a closer look after the weekend. Please do not change access.
Regards
Hello,
Our technicians will continue work on this question after the weekend. We will let you know once get an answer from them.
Please be patient. Thanks in advance.
Regards
Hello,
Our technicians will continue work on this question after the weekend. We will let you know once get an answer from them.
Please be patient. Thanks in advance.
Regards
Hello,
Thanks for using our theme. Follow this article to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , do not forget about the translation of WooCommerce and Core plugins.
Theme Options > WooCommerce > Cart page > Empty cart content > Text For Empty Cart > edit content of Text tab.
Regards
Hi,
You’re welcome!
Regards
Hello,
Please check now.
Regards
Hello,
Check the menu now. When Menu item uses static block, do not add subitems like this – http://prntscr.com/12mep0d , edit menu static block using Elementor, or add new items without static blocks. Read more – https://www.8theme.com/documentation/xstore/menu-set-up/
About Footer, edit Footer static block using Elementor.
As mentioned in our documentation, you can use plugins without purchase code, we do not provide purchase code for bundled plugins.
there is an issue with the display of brand and vendor name on the product details page
– provide URL and screenshot of the problem.
Regards
Hello,
Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc
Regards
Hello,
No, we can’t see your screenshots still.
I’ve explained a way to provide screenshots using dropmefiles.com, but you provided prntscr URL that we can’t check now.
Please follow only 1 of next ways:
– create screenshots, upload them into your media library on your site, provide us with URLs
– https://app.prntscr.com/en/learnmore.html – http://prntscr.com/12me9t1
– upload your screenshots here https://dropmefiles.com/ > it will generate URL, provide us with that URL.
Waiting for your reply. Thanks in advance.
Regards
Hello,
You can use custom CSS code. Let us know what font do you want to use and describe the desired result in more detail with screenshots.
Regards
Hello,
Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
If the problem is independent of plugins, provide temporary FTP access, so we can check the problem more deeply.
Regards
Hello,
Check line-height settings of headings in Theme Options > Typography. Try to change 40 to 1.6 there.
Regards
Hello,
Thanks for using our theme.
1) Please read our docs – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2) Provide temporary wp-admin access, so we can take a closer look at the situation with the menu.
3) Provide a screenshot for a better understanding of your request.
Regards
Hello,
You can Export/Import the whole template – https://prnt.sc/xcwt5z and then edit the content.
Regards
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