Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
Add widgets into Apperance > Widgets > Shop filters area, set Widgets Columns For Filters Area in Theme Options > WooCommerce > Shop > Shop page Filters.
Try to add this custom for Tablet also:
.home .carousel-area .product-slide {
width: 33% !important;
}
Regards
Hello,
Add these IPs to the whitelist – 176.98.70.120, 176.98.69.180, 95.158.42.135
Provide screenshots, temporary wp-admin, and FTP access, so we can take a closer look.
Regards
Hello,
Try to add the next code in Theme options > Theme custom CSS:
.content-product .price,
.product-details .button:not(.compare) {
display: inline-block;
}
.content-product .price {
width: 30% !important;
}
Regards
Hello,
Thanks for the reply.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Please describe your request in more detail.
Regards
Hello,
Thanks for using our theme.
Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
Regards
Hello,
Thanks for using our theme.
You can maybe find a plugin that can provide this functionality. The theme has no such feature implemented.
Also, you can submit a request here – https://www.8theme.com/taskboard/ or here – WPKraken team
Regards
Hello,
Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , clear cache, and check how it works then.
Provide us with temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Thanks for the reply. We can’t login – https://gyazo.com/66ea9d458caf475952ee9dccb1772e20 Please provide a new password.
Regards
Hello,
Please provide URL and temporary wp-admin access, so we can take a closer look. Use Private Content area.
Regards
Hello,
You are right, this workaround doesn’t work. Right now, there is no ready solution to change the current functionality. Our developers answered that it is not a bug, and it works in the same way on our demo – https://xstore.8theme.com/elementor/demos/niche-market/shop/
You can submit the request here – https://www.8theme.com/taskboard/
Regards
Hello,
Do you mean SingleProduct Builder?
Check how it works when 3rd party plugins are disabled on your site.
Provide temporary FTP access also.
Regards
Hello,
Please describe the desired result in more detail, provide temporary wp-admin access.
Regards
Hello,
Thanks for the reply. Here is IP – 176.98.70.120
Regards
Hello,
Fixed. Clear cache and check now.
Regards
Hi,
Here is what I can see – https://gyazo.com/0c812b4ace2a4b0edabbe35a36ae5cfc Clear cache and check. Isn’t it correct?
Regards
Hello,
1) Here you can find videos about the Header builder – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
2) Just edit content of page, for example – http://prntscr.com/12sjkoi
Regards
Hello,
Theme Options > Header builder > delete elements from the header content – https://gyazo.com/b7d44e49810000b5f017847182fd7cf0
Regards
Hello,
I’ve imported the demo version to your site without any problem.
Changes in the header content are not visible on the frontend now. Do you use CDN or server cache?
Provide temporary FTP access, I will pass the header issue to our developers.
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS:
.et_b_header-mobile-menu .et_b-tab-content {
padding-top: 15px;
}
Regards
Hello,
Go to Elementor site settings while editing home page for example > Lightbox > disable lightbox for images https://gyazo.com/b6cf925f51d4a2ba00c98aa929ea4482
Regards
Hello,
Synchronize translation files – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then try to find and translate mentioned strings.
Provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hi,
Is there anything else we can help you with?
Regards
Hello,
Make sure that Cookie Notice plugin is activated
Regards
Hello,
Edit settings in WooCommerce > Settings > Accounts & Privacy > Account creation
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Regards
Hello,
Thanks for contacting us.
Do you use WPBakery? Enable it for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
Regards
Hello,
Thanks for using our theme.
We can’t login – https://gyazo.com/aa7b1932b96f8fdb53eb7607cb970ad8 , please check credentials.
As I can see, your site is empty now. Do you mean this demo version https://xstore.8theme.com/demos/2/baby-shop/ ? Provide correct access, we will import the demo for you and will check mentioned errors.
Regards
Hello,
Thanks for using our theme.
As you can read in our docs – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ we do not provide a full translation. All pre-created language files have been contributed by our users that’s why the amount of translated strings might vary.
You uploaded translation files of the theme into the correct folder. I’ve synchronized translation, and now you need to translate untranslated strings, that are visible on the frontend, manually.
About the XStore Core plugin, place files into wp-content/languages/plugins folder.
Regards