Increase size of categories images and change mobile view

This topic has 10 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: John
    John
    Participant
    April 23, 2021 at 20:15

    Hello i would like to know how to increase the size of the categories pictures of my website. As well as how to change the images order in the mobile view.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 24, 2021 at 07:22

    Hello,

    Thanks for using our theme.
    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.
    Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
    Also, read this article – https://xstore.helpscoutdocs.com/article/89-product-images

    Regards

    Avatar: John
    John
    Participant
    April 24, 2021 at 19:59

    Hello Rose, Thanks for your prompt reply. Regarding the access i shared the access info on the correct area.
    To which Email should i send the files in the site: dropmefiles.com ?
    Thanks in advance.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 08:11

    Hello,

    Thanks for the reply.
    Just upload your screenshots http://prntscr.com/120uffp , then copy link – http://prntscr.com/120uh2m and provide this link via the Private Content area here.

    Regards

    Avatar: John
    John
    Participant
    May 7, 2021 at 09:11

    Hello Rose, i just followed the instructions. I uploaded both pictures to illustrate what i need to do please. Thank you in advance for your help. Kind regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2021 at 12:08

    Hello,

    No, we can’t see your screenshots still.
    I’ve explained a way to provide screenshots using dropmefiles.com, but you provided prntscr URL that we can’t check now.
    Please follow only 1 of next ways:
    – create screenshots, upload them into your media library on your site, provide us with URLs
    https://app.prntscr.com/en/learnmore.htmlhttp://prntscr.com/12me9t1
    – upload your screenshots here https://dropmefiles.com/ > it will generate URL, provide us with that URL.
    Waiting for your reply. Thanks in advance.

    Regards

    Avatar: John
    John
    Participant
    May 9, 2021 at 00:15

    Hello, sorry for the mistake. Here i copy the URL.

    One picture is marking the rounded images i want to make bigger.
    The other picture is showing how i would like to get the mobile view.
    I hope that this can be possible.
    Appreciate your patience and help.
    King regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2021 at 07:14

    Hello,

    Thanks for the screenshots.
    1) Set 100% here – https://prnt.sc/12r2pz6
    2) The current layout of columns can’t be displayed like the gallery on mobile.
    You can use our Product Categories element – http://prntscr.com/12r2tuz , select Display type
    > Slider, and set Slider Items per view. You can even do not delete current content, but add new element and Show it on Mobile only using Responsive settings – http://prntscr.com/12r2xwe

    Regards

    Avatar: John
    John
    Participant
    June 3, 2021 at 21:23

    Hello Rose, Hope you are doing great. Sorry for not getting back to you sooner
    I tried to set the mobile view as you indicated, the only issue that i have now is that i cant erase two space boxes that appears above the round pictures. I copy the link to the screenshot.
    Thanks in advance
    Sincerely,

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 4, 2021 at 08:00

    Hello,

    I do not see the mentioned categories with placeholders on your Home page – https://gyazo.com/06e717619d17be8a1ca9383a0194c68f Clear cache and check one more time.

    Regards

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