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Viewing 30 posts - 34,291 through 34,320 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2021 at 06:34

    Hello,

    Thanks for the reply.
    There is no ready solution for your request to change the current functionality of the navigation, unfortunately. Additional customization in files is outside the scope of our basic support.
    You can submit a request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 16:21

    Hello,

    Add this code in Theme options > Theme custom CSS > Custom CSS for desctop:

    .shop-filters .sidebar-widget:last-of-type:not(:first-of-type) {
        margin-bottom: 30px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 16:18

    Hello,

    1) Edit menus via Appearance > Menus. Then go to Theme Options > Header builder > All departments > select the menu.
    2) Appearance > Menus > Screen Options > enable Product categories – http://prntscr.com/12ohi0o

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 16:13

    Select the first one, that is empty, like here https://prnt.sc/12ogxmyhttps://prnt.sc/12og4jt
    Pages > Edit Shop page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 15:45

    Hi,

    Theme Options > Header builder > Mobile menu > Dropdown Opening Action

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 15:40

    Hello,

    Theme Options > Breadcrumbs settings.
    Edit page > http://prntscr.com/12og4jt (inherit from Theme Options)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 15:38

    Hello,

    Please post different questions via separate topics.
    1) Try to add the next code in Theme Options > Theme custom CSS:

    .main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
        display: flex;
        justify-content: center;
    }
    .products-loop .ajax-content, .products-loop {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }
    .content-product {
        flex-direction: column;
        justify-content: space-between;
        display: flex;
        flex: 1;
    }
    .content-product .quantity-wrapper {
        margin-right: auto;
        margin-left: auto;
    }
    .swiper-container {
        display: flex;
        align-items: stretch;
    }
    .product-slide .product {
        display: flex;
        height: 100%;
    }
    .swiper-wrapper {
        height: auto;
    }

    2) Single product builder > disable Sticky for section – http://prntscr.com/12ofmx2
    3) Try to use WooCommerce Dynamic Pricing & Discounts plugin that comes bundled with our theme.
    4) Go to Settings of Product Meta (Single product builder) and enable some elements.
    5) Add the next custom CSS code:

    .woocommerce-tabs table.shop_attributes {
        max-width: 100%;
    }

    About the product description in Tabs, edit it using Elementor and change the width of the section, for example http://prntscr.com/12og270 or http://prntscr.com/12og1qi

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 15:16

    Try to regenerate the CSS. Go to Elementor > Tools. Under the General Tab > Regenerate CSS, click Regenerate Files.
    If this doesn’t help, contact the support of the Elementor plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 15:11

    Hello,

    1) Have you sorted out http://prntscr.com/12of05f ?
    2) Delete this custom CSS code – https://prnt.sc/12of2lz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 12:46

    Hello,

    “Return to Shop” is written in the files wp-content/themes/xstore/woocommerce/cart/cart-empty.php and xstore/woocommerce/cart/cart.php , so you can rewrite these files via the child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 12:21

    Hello,

    As was mentioned by Olga, you need to edit functions.php of your child theme via FTP and change this content https://prnt.sc/12ktfac depends on your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 11:02

    Hello,

    1) Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc
    Provide URL and temporary wp-admin access, so we can take a closer look at your settings of headers. Describe with screenshots or video what exactly doesn’t work correctly.
    2) Provide URL and temporary wp-admin access, so we can check and advise.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 10:33

    Hello,

    We can’t connect to FTP – http://prntscr.com/12o4ma8 Please check.
    Download theme-functions.php file from this page – https://dropmefiles.com/xVDlT , re-upload it into xstore/framework folder via FTP. Clear all cache and check how styles works then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 10:25

    Hello,

    We have done some changes. Please try to clear cache/cdn and check/monitor now.
    Let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 10:04

    Hello,

    Thanks for the reply. Our technicians team will check it after the weekend. I will let you know their answer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 10:02

    Hello,

    We have done some changes. Please try to clear cache/cdn and check/monitor now.
    Let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:53

    Hello,

    You’re welcome!
    Have a nice day too!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:52

    Hello,

    Thanks for using our theme.
    Previous and next products are taken automatically, there is no option to change it. You can disable “Show Navigation” in Theme Options > WooCommerce > Single product > Single product builder > Prev/Next product navigation.
    If you think that products are wrong, please record a video for a better understanding of the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:38

    Hello,

    Do you want to achieve such a result – http://prntscr.com/12nzr1j ?
    Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

    .mini-cart-buttons a:not(:first-child) {
        margin-top: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:35

    Hello,

    Thanks for using our theme.
    Sorry, but we do not offer such migrate service, it is not included in our basic support.
    You may try to submit a request to WPKraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:20

    Hello,

    Thanks for using our theme.
    1) You can ignore the mentioned message. Our theme uses Header Builder that allows placing menus in any part of the header http://prntscr.com/rvfh9t , so there are no Manage Menu Locations settings.
    Create a menu via Appearance > Menus, then select the menu via Theme Options > Header builder > Menu element.
    2) Do you want to add images like here – http://prntscr.com/12nyu01http://prntscr.com/12nyyr5 or icons – http://prntscr.com/12nyumh ? Icons can be our https://xstore.8theme.com/xstore-icons/ or FontAwesome – https://fontawesome.com/v4.7.0/icons/ , for example – http://prntscr.com/12nyxo8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:14
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:08

    Hello,

    Please submit separate topics for different questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    In the product details section before the share option, I want show the brand name & vendor name of the product after the product name

    – There is no such option, but Theme Options > WooCommerce > Shop elements > Brands > Show Product Brands On Single Product Page and Choose The Location For Brands

    The purchase code I have added but its not accept it says invalid

    – purchase code of the theme can’t be used to get automatic updates on plugins.
    plugins. They are fully functional and should run perfectly.
    The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
    Registering these plugins registration is not necessary. They will function perfectly without any need for activation.
    The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
    This article will help you to do updates of plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    In the tab section more offers I don’t require I am unable to hide

    https://wc-marketplace.com/faq/how-to-remove-more-offers-tab-in-the-single-product-page/

    In the footer section, The above 2 sections are brand explorer and blogs post unable to manage

    http://prntscr.com/12ny79h – edit your Home page using Elementor – http://prntscr.com/12ny8sh , Brands come from – http://prntscr.com/12nyabe and Posts – http://prntscr.com/12nyazv

    In footer, section edit is not allowed of logo and copyrights

    http://prntscr.com/12nycnw > http://prntscr.com/12nydip

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 07:30

    Hello,

    I’ve checked, it is not so slow – https://gyazo.com/aa76d8d1209aab159f8cb1b5c6c756e4
    However, the ajax “add to cart” timeframe depends on your server and DB response time, not from our theme. So, to speed it up, contact your hosting provider and ask to reduce server response time, maybe check your DB structure.
    In case you need professional help with site optimization you may contact WPKraken team, we don’t have optimization experts because that is outside the scope of our support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 07:25

    Hello,

    Delete this custom CSS code – http://prntscr.com/12nwez8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 07:19

    Hello,

    Thanks. Our developers will be able to take a closer look after the weekend. Please do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 07:17

    Hello,

    Our technicians will continue work on this question after the weekend. We will let you know once get an answer from them.
    Please be patient. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 07:17

    Hello,

    Our technicians will continue work on this question after the weekend. We will let you know once get an answer from them.
    Please be patient. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 06:53

    Hello,

    Thanks for using our theme. Follow this article to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , do not forget about the translation of WooCommerce and Core plugins.
    Theme Options > WooCommerce > Cart page > Empty cart content > Text For Empty Cart > edit content of Text tab.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2021 at 15:56

    Hi,

    You’re welcome!

    Regards

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    Viewing 34,320 results - 34,291 through 34,320 (of 68,231 total)
Viewing 30 posts - 34,291 through 34,320 (of 68,231 total)
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