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Forum Replies Created

Viewing 30 posts - 331 through 360 (of 11,542 total)

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Robert Hall

Participant

March 2, 2021 at 06:40

Hi

Dear We have test your website it is probably looks that it is a cache issue , can you please check your website after clear your browser cache or check after deactivate cache plugin.

#277247 Copied In reply to: Loading page shows elements not organized

Robert Hall

Participant

March 2, 2021 at 06:10

Hi

You provided wp admin access is not working. https://prnt.sc/10b0oi6

As for change Menu color and logo setting is concerned you can edit the header option by going to Dashboard > Theme Options > Header Builder > Main header https://prnt.sc/10b0s2j change the color. https://prnt.sc/10b0tgs

Change logo settings by going to Theme options > Header Builder > Logo https://prnt.sc/10b0tgs

#277245 Copied In reply to: demo question

Robert Hall

Participant

March 2, 2021 at 05:59

Hi

You are always welcome!

#277242 Copied In reply to: how to edit home page tags

Robert Hall

Participant

March 2, 2021 at 05:57

Hi

We have check your website URL on different environment and mobile menu is working absolutely fine in your website and close on click. https://prnt.sc/10b0k7c

Please check your website mobile menu again and let us know if you have any issue or provide us highlighted screenshots.

#277241 Copied In reply to: Using Elementor as main header and unable to close mobile menu on click

Robert Hall

Participant

March 2, 2021 at 05:52

Hi

We are using “Multivendor Marketplace Solution for WooCommerce – WC Marketplace” Plugin with this theme package .

https://wc-marketplace.com/

#277239 Copied In reply to: After admin login, I dont see dashboard.

Robert Hall

Participant

March 1, 2021 at 09:13

Hi

Can you please share highlighted screenshot where you want to translate the text.

#277046 Copied In reply to: email builder

Robert Hall

Participant

March 1, 2021 at 09:10

HI

The child theme offers the safest and easiest way to modify an existing theme. Yes child theme update won’t be changes your customization after parent theme update unless you update child them as well. We are also sharing theme update and child theme documentation with you for your better understanding.

https://www.8theme.com/documentation/docs/child-theme/
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

#277044 Copied In reply to: How can I add a customized xstore-core file to the xstore child theme?

Robert Hall

Participant

March 1, 2021 at 09:02

Hi

It is probably looks that your website demo is not imported completely.

kindly check your website server requirements. We are sharing documentation article for your better understanding.

https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Demo Content
https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

Provide us with WP Dashboard access after installing a fresh wordpress so that , We’ll help you with the demo content installation.

#277041 Copied In reply to: Theme demo import doesn't match after installing demo

Robert Hall

Participant

March 1, 2021 at 08:36

Hi

We do not see your provided screenshot You can use LightShot program to provide us with screenshots.
Here is link: https://app.prntscr.com/en/index.html

#277032 Copied In reply to: Styling iDeal Mollie at checkout

Robert Hall

Participant

March 1, 2021 at 08:17

Hi

Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
We will recommend you kindly contact with the plugin customer support forum about the plugin issue they will guide you better. IF you have any issue in this theme package let us know we are always here to provide you customer support.

#277024 Copied In reply to: Problems with Armember & Youzify plugins.
Robert Hall

Participant

March 1, 2021 at 07:58
Hi

Add the following mentioned CSS code in additional CSS by going to Dashboard > Appearance > Customization > Additional CSS

.header-top .et_connect-block span:hover, .header-top .et_connect-block .et_b_header-menu li a:hover { background: #000; color: #fff; }
#277019 Copied In reply to: Header
Robert Hall

Participant

March 1, 2021 at 07:28

Hi

We see that slider is working fine in your website homepage. https://prnt.sc/10a0527
Will you please explain a little more if you have any other issue.

Note: We don’t guarantee compatibility with plugins that are not bundled with our theme.
Contact with plugin author, maybe they will help you .

#277017 Copied In reply to: Help yellow-pencil

Robert Hall

Participant

March 1, 2021 at 07:04

Hi

We see sub menu is working fine in your website. https://prnt.sc/109zlb0
Is it ok or Have you any other issue please explain.

#277015 Copied In reply to: Open submenu by click problem

Robert Hall

Participant

February 26, 2021 at 07:19

Hi

We have test your website URL on our testing environment and it is working fine sidebar is not showing on mobile. Will you please check your website on actual device. If you still facing any issue let us know in more details.

#276651 Copied In reply to: Mobile Shop Filter Is not showing out

Robert Hall

Participant

February 26, 2021 at 07:14

Hi

First of all, thank you for using our theme and for contacting us.

Theme Options > Header builder > Multiple headers > edit header for the Home page.

see the video tutorial for setting up different headers.
https://www.youtube.com/watch?v=BpeXfzNwkOc&feature=youtu.be

#276650 Copied In reply to: Conditional Header

Robert Hall

Participant

February 26, 2021 at 07:09

Hi

Search result page is working fine in your website.

You can manage your website search result page settings by going to Dashboard > Theme Options > Header Builder > Search , you will be able to manage your search page. https://prnt.sc/107ceyn

#276649 Copied In reply to: Search Result counting drafts

Robert Hall

Participant

February 26, 2021 at 06:58

Hi

Thank you so much for your kind words.

#276648 Copied In reply to: Mobile Panel Parameter in url

Robert Hall

Participant

February 26, 2021 at 06:50

HI

You can manage your website shop page settings by going to Dashboard > Theme Options > WooCommerce (Shop) > Shop and manage your site shop page layout according to your requirements. https://prnt.sc/107c3hi

#276646 Copied In reply to: Category grid appears in between loaded products, loading with Infinity Scroll

Robert Hall

Participant

February 26, 2021 at 06:34

Hi

Thank you so much for your kind words.

Yes you can customize your theme according to your requirements , make sure all changes done in child theme.

#276645 Copied In reply to: Adding text after quantity in WooCommerce Product page

Robert Hall

Participant

February 26, 2021 at 06:32

Hi

Our variation swatches settings you can find in Theme Options > WooCommerce (Shop) > Shop elements.

Also, watch this video – https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/

#276644 Copied In reply to: Backgound Color Change when variation is selected.

Robert Hall

Participant

February 26, 2021 at 06:25

Hi

Kindly test your website on actual devices if you face this issue on actual device as well let us know.

#276643 Copied In reply to: Conflict with official woocommerce plugin hide price

Robert Hall

Participant

February 26, 2021 at 06:23

HI

First on all please update your theme package and core plugin. Follow the documentation and then check your website if you still facing any issue let us know.

https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

#276642 Copied In reply to: woo commerce variable product

Robert Hall

Participant

February 26, 2021 at 05:56

Hi

We do not test any specific plugin for advance features. It might be possible some plugins are available you can use according to your requirements.

#276641 Copied In reply to: Product Conditional Atributes

Robert Hall

Participant

February 25, 2021 at 17:52

Hi

Please read this documentation https://www.themepunch.com/revslider-se-doc/main-background/

https://www.sliderrevolution.com/
Also, check if this works in the same way with a default theme activated on your site.

#276567 Copied In reply to: Slider revolution – second slide is too short

Robert Hall

Participant

February 25, 2021 at 17:32

HI

Kindly click on Backend Editor Button it will display page editor in your website. https://prnt.sc/106sblv

You can see page builder is working fine in your website we are again send you highlighted screenshot https://prnt.sc/106sd9p

#276556 Copied In reply to: XStore Core appears to be conflicting with Visual Composer

Robert Hall

Participant

February 25, 2021 at 17:26

Hi

Kindly check your website with default WC theme – Storefront or deactivate 3rd party plugin one by one it is probably looks that one of 3rd party plugin create a conflict with your website. If you still facing any issue let us know.

#276555 Copied In reply to: woo commerce variable product

Robert Hall

Participant

February 25, 2021 at 11:11

Hi

We see your website slider on different screen and it is working absolutely fine height is customize and mange with device resolution. You can adjust your slider height by edit the slider element and set is according to your requirements. https://prnt.sc/106fhhy

It will be more helpful for us if you can send us your website highlighted screenshot where you think your slider is cut off.

#276443 Copied In reply to: Slider hight has changed

Robert Hall

Participant

February 25, 2021 at 10:59

Hi

Contact your hosting provider and ask to set client_max_body_size 20M.

#276439 Copied In reply to: server error

Robert Hall

Participant

February 25, 2021 at 10:47

HI

We have access your website dashboard and edit the page Visual Composer is working absolutely fine https://prnt.sc/106ekzf

Please check your website after removing cache or use a different browser if you still facing any issue let us know or send us highlighted screenshot where you are facing the issue.

#276436 Copied In reply to: XStore Core appears to be conflicting with Visual Composer

Robert Hall

Participant

February 25, 2021 at 10:31

HI

Loco translate > Themes > XStore > add the language you need Translate the necessary strings.

Do the same for the XStore core plugin (Loco translate > Plugins > XStore core).
Also, don’t forget to choose the site language in Settings > General.

Note:
– You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions.

– Make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo). Click Sync button https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/, continue translation.
Follow this article to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/
Let us know if you need any further assistance.

#276435 Copied In reply to: Edit
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Viewing 360 results - 331 through 360 (of 11,542 total)

Viewing 30 posts - 331 through 360 (of 11,542 total)

← 1 2 3 … 11 12 13 … 383 384 385 →

Forum Replies Created

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