This topic has 8 replies, 4 voices, and was last updated 2 years, 12 months ago ago by Olga Barlow
Provide URL of this product and temporary wp-admin access, so we can take a closer look.
Do you have this problem when a default WC theme – Storefront is activated on your site?
this is URL product https://www.eventerashop.gr/shop/%ce%ba%ce%b1%ce%bc%ce%b2%ce%ac%cf%82-%ce%b2%ce%ac%cf%80%cf%84%ce%b9%cf%83%ce%b7%cf%82-tinkerbell/
i gave you temporary WP admin access.
Storefront is not activated to test it but it was working before with xstore
Kindly check your website with default WC theme – Storefront or deactivate 3rd party plugin one by one it is probably looks that one of 3rd party plugin create a conflict with your website. If you still facing any issue let us know.
i have disabled all 3rd party plugin but problem remained
then i activated storefront and problem solved.
First on all please update your theme package and core plugin. Follow the documentation and then check your website if you still facing any issue let us know.
Hello, but i have the latest version of theme and core plugin, how did you come with this recommendation?
I checked your product and it works https://gyazo.com/0e582a4f24a33de89e09224320423938
So, probably issue was caused by one of the third-party plugin that you used. Enable them one by one to find out which one was the reason.
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