Return to previous page

After admin login, I dont see dashboard.

This topic has 11 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

Sajid

Participant

March 1, 2021 at 19:24

Hi,
I have installed WordPress on the server, It was working fine yesterday. But today, It says something is broken and I can’t access the dashboard and I found some style issues as well.
Here is an automatic email from WordPress.

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Multivendor Marketplace Solution for WooCommerce – WC Marketplace.

First, visit your website (http://bokhcha.com/) and check for any visible issues. Next, visit the page where the error was caught (http://bokhcha.com/wp-admin/) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://bokhcha.com/wp-login.php?action=enter_recovery_mode&rm_token=tQVdgJSfCf39UtJ19rVOUH&rm_key=lhvShlFi4G6RpPb2KjcpHv

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.6.2
Current theme: Bokhcha (version 1.0)
Current plugin: Multivendor Marketplace Solution for WooCommerce – WC Marketplace (version 3.5.18)
PHP version 7.2.34

#277202 Copied Theme version: .3.2.5

10 Answers

Olga Barlow

Support staff

March 1, 2021 at 19:38

Hello,

Thank you for using our theme! But we are not developers of the Multivendor Marketplace Solution for WooCommerce – WC Marketplace plugin. Disable plugin if it causes issues and contact plugin author to fix the error. We are able to help you only in case issue causes by our theme.

Regards

#277205 Copied

Sajid

Participant

March 1, 2021 at 19:41

Hi, What is the plugin name, that is been used for the vendor list here:
https://xstore.8theme.com/demos/2/niche-market02/vendors-list/

I think the same plugin is in use. Can you please check this? Thanks

#277208 Copied

Robert Hall

Support staff

March 2, 2021 at 05:52

Hi

We are using “Multivendor Marketplace Solution for WooCommerce – WC Marketplace” Plugin with this theme package .

https://wc-marketplace.com/

#277239 Copied

Sajid

Participant

March 2, 2021 at 07:26

Hi Robert thanks for your quick response.
As I can see you guyz are providing installation as well. Let me know, what it includes,
Is it includes optimization, integration of all plugins, vendors, eCommerce, signup, sign-in. etc

#277256 Copied

Sajid

Participant

March 2, 2021 at 07:31

Hi Robert thanks for your quick response.
As I can see you guyz are providing installation as well. Let me know, what it includes,
Is it includes optimization, integration of all plugins, vendors, eCommerce, signup, sign-in? etc

#277258 Copied

Sajid

Participant

March 2, 2021 at 07:32

I have used the same plugin and I am getting errors with the same plugin. Have read this, WordPress sent me this email:

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Multivendor Marketplace Solution for WooCommerce – WC Marketplace.

#277259 Copied

Sajid

Participant

March 2, 2021 at 09:09

Error Details
=============
An error of type E_ERROR was caused in line 305 of the file /home/bokhkvsg/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/class-wcmp-install.php. Error message: Uncaught Error: Call to undefined function wc_clean() in /home/bokhkvsg/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/class-wcmp-install.php:305
Stack trace:
#0 /home/bokhkvsg/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/class-wcmp-install.php(22): WCMp_Install->wcmp_plugin_tables_install()
#1 /home/bokhkvsg/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php(658): WCMp_Install->__construct()
#2 /home/bokhkvsg/public_html/wp-includes/class-wp-hook.php(287): activate_wcmp_plugin(”)
#3 /home/bokhkvsg/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(true, Array)
#4 /home/bokhkvsg/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#5 /home/bokhkvsg/public_html/wp-settings.php(420): do_action(‘plugins_loaded’)
#6 /home/bokhkvsg/public_html/wp-config.php(90): require_once(‘/home/bokhkvsg/…’)
#7 /home/bokhkvsg/public_html/wp-load.php(37): require_once(‘/home/bokhkvsg/…’)
#8 /home/bokhkvsg/p

#277270 Copied

Olga Barlow

Support staff

March 2, 2021 at 15:14

Hello,

We use that demo just like an example that our theme is compatibl with plugin. But the fixing of the third-party plugin issues that are not related to our theme is outside the scope of our support.

In your case you need to contact plugin support here https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/

Regards

#277333 Copied

Sajid

Participant

March 2, 2021 at 16:28

Hi Olga, I have re-installed WP and theme. I lost everything. There was only one way to fix it, which is re-install. I am done.
I am want to know, The demo loads quickly, but the speed is not the same. As I am using Namecheap hosting. It seems there is an optimization plugin is used, Let me know the name of the plugin or the best way. Thanks

#277351 Copied

Olga Barlow

Support staff

March 2, 2021 at 18:06

Hello,

We use the WPRoket cache plugin and CDN.

Regards

#277378 Copied
Viewing 11 results - 1 through 11 (of 11 total)