Conflict with official woocommerce plugin hide price

This topic has 17 replies, 4 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 17, 2021 at 14:14

    Hi,
    i have for a customer the official woocommerce plugin ”role based pricing”, where i want to hide the price for non registered users. https://gyazo.com/44ce3a2d7600428cdae9f13bd605c295

    The problem is that when unregistered users click on the quick view https://gyazo.com/abbcfe02208b4d67fbbb828bfb511208 or select a variation, the price do show. Its very strange and i thought it was a bug with the plugin, but they are telling me its the theme that creates the conflict. please see private content for their reaction on this.

    these are the videos they add it to show why its not their ”conflict”.

    https://www.loom.com/share/afaf9ce501f9446992aaf717197542c9
    https://www.loom.com/share/98a44a0c341f41378175a8d96cac1653

    can u please check?

    Please, contact administrator
    for this information.
    16 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2021 at 15:58

    Hello,

    Update the theme and Core plugin.
    Go to Theme Options > WooCommerce > Shop > Catalog mode > https://prnt.sc/zv6nk6

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 17, 2021 at 16:21

    many thanks

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 18, 2021 at 11:31

    You solution does work, only the message on every product ”log in to see the price” disappeared. How to get it back? https://gyazo.com/44ce3a2d7600428cdae9f13bd605c295

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 18, 2021 at 14:43

    It works, thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 18, 2021 at 15:21

    Hello,

    We are working on fix of the variable products. So, don’t change access to your site, please. I’ll inform you once we finish.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 18, 2021 at 19:33

    i have set it to live version. please copy of what u have changed and please add it to the live site.
    and with variable products u mean this bug? https://gyazo.com/10e34d3a9a38745ef38edaa39d49c9dc

    I also saw that the options buttons is gone. https://gyazo.com/594c5be880ab4ca62fdb7e2bb782fe9e

    thanks for the support

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 19, 2021 at 13:04

    Hello,

    Ok, thank you. I’ll inform developers.
    I would like to ask if you want to hide the price just for all the unlogged-in users or hide it by user roles like admin, customer, subscriber etc?

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 19, 2021 at 13:59

    Thanks, the price should be hidden for unlogged in users. Only when they are logged in and accepted manually, they can see the price.. thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2021 at 09:47

    Hello,

    I see, ok. In this case, we would try to improve our option to hide price and all the input to allow users to add the texts that will be shown if the price is hidden instead of using a third-party plugins. We need a little bit more time. Take our apologies for this delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2021 at 17:38

    Hello,

    Check now. We have added our own option to hide the price and show the text https://prnt.sc/104xh9p so, you don’t need third-party plugins for this.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 25, 2021 at 20:54

    thats great, thanks! although i also need this plugin to adjust seperate prices for different customers. i have one more question and then this project is closed:
    https://gyazo.com/2baa0952b7664a6a06c67232c43c359d when scrolling down on mobile the header overlaps the filter therefore u cant see the filter well when being at the half of the page. any idea how to solve this?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 26, 2021 at 06:25

    Hi

    Kindly test your website on actual devices if you face this issue on actual device as well let us know.

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    February 26, 2021 at 11:01

    yes it is on iphone the case. it actually overlaps the filter.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 26, 2021 at 14:12

    Hello,

    Add the below code to fix the issue

    .sidebar.et-mini-content.active {
        z-index: 10000;
    }

    We’ll fix it in the next update.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    March 5, 2021 at 10:16

    The hidden prices work only on one page not. somehow the prices are shown but the page: ”hair” price stay hidden when logged in. https://gyazo.com/325c5166c94d4cca5de8f155991cb073 can u pls check why?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 5, 2021 at 12:34

    Hello,

    I checked the mentioned category and don’t see this issue https://gyazo.com/93a3d28ccaef75b99ffd3c4556d886d0
    Have you sorted out?

    Regards

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