Theme demo import doesn't match after installing demo

This topic has 11 replies, 4 voices, and was last updated 3 years, 1 month ago ago by Robert Hall

  • Avatar: asmsayem
    asmsayem
    Participant
    February 17, 2021 at 17:39

    Hi I have setup xstore niche-market02 theme on my website https://ashe1.com/. Unfortunately, demo preview and installed one not matching. Please help.

    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 17, 2021 at 23:15

    Hello,

    Provide us with WP Dashboard access to your site, please. We’ll help you with the demo content installation.

    Regards

    Avatar: asmsayem
    asmsayem
    Participant
    February 18, 2021 at 15:54

    Hi here I have given details in private content area,

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2021 at 17:39

    Hello,

    Please check the site now.
    Let us know if you need any further assistance.

    Regards

    Avatar: asmsayem
    asmsayem
    Participant
    February 19, 2021 at 12:18

    Hi when I am updating my site with WP BAKCKERY BACKEND EDITOR its showing me this error when I am clicking on Update button.

    Forbidden
    You don’t have permission to access this resource.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Avatar: asmsayem
    asmsayem
    Participant
    February 19, 2021 at 12:40

    Hi I can’t even editing products, showing same Forbidden error, please help. 🙁

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 13:28

    Hello,

    The error “Error 403 – Forbidden” is related to server configuration, you need to ask your hosting provider about it.

    Regards

    Avatar: asmsayem
    asmsayem
    Participant
    February 28, 2021 at 12:37

    Hi Rose, our theme sign up button is not working. How can we fix that?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2021 at 13:08

    Hi,

    You need to enable registration in the settings of WooCommerce plugin. WooCommerce > Settings > Accounts & Privacy > Account creation
    https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
    Also, watch these videos – https://youtu.be/mBp33hPMgnA https://youtu.be/eDclashcCwo

    Regards

    Avatar: asmsayem
    asmsayem
    Participant
    February 28, 2021 at 21:29

    Hi Rose, Please help! I just updated according to your guide and also installed an app for privacy policy pages which name is WP terms, also updated w3 catch plugin. And now when I check our live website its completely broken!! PLEASE PLEASE HELP.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 1, 2021 at 09:02

    Hi

    It is probably looks that your website demo is not imported completely.

    kindly check your website server requirements. We are sharing documentation article for your better understanding.

    https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements

    Demo Content
    https://xstore.helpscoutdocs.com/article/34-demo-content

    Provide us with WP Dashboard access after installing a fresh wordpress so that , We’ll help you with the demo content installation.

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