Using Elementor as main header and unable to close mobile menu on click

This topic has 4 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: chris.barrett
    Chris Barrett
    Participant
    March 1, 2021 at 20:08

    Hi. I’m using Elementor as a main header template and unable to close mobile menu on click. Ive tried various anchor links #about and https://cityholdingsgroup.co.uk/#about without success.

    Thanks for your support

    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 2, 2021 at 05:57

    Hi

    We have check your website URL on different environment and mobile menu is working absolutely fine in your website and close on click. https://prnt.sc/10b0k7c

    Please check your website mobile menu again and let us know if you have any issue or provide us highlighted screenshots.

    Avatar: chris.barrett
    Chris Barrett
    Participant
    March 2, 2021 at 11:16

    Hi Rob,

    Sorry, I didn’t explain correctly. The anchors links on the mobile menu do not close the menu when clicked. ie if you click the [Home] link the mobile menu closes if you click on [about] link the menu remains

    Thanks Chris

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2021 at 15:45

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme. Check if you have the same issue when Storefront theme is enabled?

    Regards

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