Forum Replies Created

Viewing 30 posts - 29,311 through 29,340 (of 30,337 total)
1 2 3 … 977 978 979 … 1,010 1,011 1,012
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 12:26

    Hello,

    Check your site now. I have added all the necessary custom code in child theme style.css.

    Regards

    #138895 Copied In reply to: product page column size change and sticky column
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:12

    Hello,

    Go to Appearance > Widgets > remove “8theme-Static Block” widget from Prefooter widget area.

    Regards

    #138877 Copied In reply to: Remove Newsletter box from pre footer area (contact page)
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:10

    Hello,

    Problem is related to your server settings http://prntscr.com/cebwk2

    Try to add the following code in .htaccess file

    <IfModule mod_headers.c>
<FilesMatch "\.(svg|ttf|otf|eot|woff|woff2)$">
    Header set Access-Control-Allow-Origin "*"
</FilesMatch>
</IfModule>

    Regards

    #138876 Copied In reply to: Cannot see my icon in my page anywhere
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:05

    Hello,

    This slider is not included in demo content. I have sent you slider archive to your email, check, please. Go to Revolutions Slider > Import slider.
    After that go to Products > Categories > edit category and add Revolution slider Shortcode in category description.

    Regards

    #138874 Copied In reply to: Shop Slider is included in theme?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:02

    Hello,

    Have you sorted out? I don’t see any problem with media library http://prntscr.com/cebuan or with plugin installation.

    regards

    #138873 Copied In reply to: blank page and media library not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:58

    Hello,

    Try to disable all the third-party plugins that did not come bundled with our theme (Akismet, WordPress MU Domain Mapping, WP Encrypt, WP Multi-Network). Very likely one of your additional plugins is not compatible with Redux.

    In case after disabling problem still persists, reply back and provide admin panel and FTP access.

    Regards

    #138872 Copied In reply to: Redux Theme options selectbox Problems
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:53

    Hello,

    I’m glad that you sorted out. Feel free to contact us if you need any other assistance.

    Regards

    #138870 Copied In reply to: Problem installing the xstore theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:53

    Hello,

    This is breadcrumbs image and you can change it in Theme Options > General > Breadcrumbs > change or remove Breadcrumbs background image.

    Regards

    #138869 Copied In reply to: Change banner on single product page?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:51

    Hello,

    Provide, please, temporary admin panel and FTP access, we’ll check if this issue could be fixed.

    Regards

    #138868 Copied In reply to: Zoom Magnifier plugins not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:48

    Hello,

    Do you use any third-party plugins except included in our theme? Try to disable them and check Theme Options again. If it does not help, provide temporary admin panel and FTP access.

    Regards

    #138867 Copied In reply to: there was a problem with your action on Theme options panel
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:45

    Hello,

    1) Go to Theme Options > Styling > Custom CSS add the following code:

    .fixed-header {background: #1a1a1a;}
.menu-wrapper .menu > li > a, .fixed-header .navbar-header .et-wishlist-widget a, .fixed-header .header-search.act-full-width .search-btn, .fixed-header .shopping-cart-widget a { color: white;}
.menu-wrapper .menu > li > a:hover {color: #8a8a8a;}

    2) Add You may add left/right 20px padding for the row with banners to fix the problem.

    Regards

    #138866 Copied In reply to: change colour of floating menu bar
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:30

    Hello,

    You may use one-page navigation feature to do this.

    Go to Appearance > Menus create menus with Custom Links to items with anchors, fill in URL (url to page with anchor) and Anchor fields, for example http://prntscr.com/cebhlb

    Edit page and add Row ID for the section with scroll http://prntscr.com/cebi2x
    Scroll down to Page settings and enable one-page navigation and choose your menu as Custom menu http://prntscr.com/cebig9

    Do the same for the next page with section.

    Regards

    #138864 Copied In reply to: internal link with smooth scroll
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 4, 2016 at 12:30

    Hello,

    To change home page content go to Pages > edit Home Page. Use Visual Composer Backend/Frontend editor to change content.

    Regards

    #138793 Copied In reply to: homepage layout
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2016 at 12:52

    Hello, Kinan kenaan

    Choose Arabic localization in Settings > General > Site Language. Then follow instructions how to translate theme https://www.8theme.com/demo/docs/xstore/#translation
    In case you want to create multilanguage site use WPML plugin or any other similar.

    Regards

    #138777 Copied In reply to: Change language Woocommerce & Xstore
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2016 at 12:47

    Hello,

    You are welcome! Your site looks very nice.

    Regards

    #138776 Copied In reply to: Adding Call to action to every page and space between footer and call to action.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2016 at 12:47

    Hello,

    You don’t need plugin activation to use Visual Composer, read more https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes

    Regards

    #138775 Copied In reply to: Visual Composer not working after Xstore theme update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 18:40

    Hello,

    1) Call to action VC element has default margin-bottom:35px http://prntscr.com/cddup1
    Page content has default padding-bottom: 2.86em, that’s if you don’t need it just add margin-bottom for the last row -5.5em http://prntscr.com/cdduyg

    2) You may use Prefooter widget area. I have created static block with “call to action” and added Static Block widget into Prefooter http://prntscr.com/cde5dg

    Regards

    #138762 Copied In reply to: Adding Call to action to every page and space between footer and call to action.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 18:01

    Hello,

    It means that slider was not imported during demo data installation. Please, import slider manually. You can find slider archive in theme package, in XML files/glasses folder. Then go to Revolution Slider > Import Slider and choose slider archive.

    Regards

    #138760 Copied In reply to: Revolution Slider Error: Slider with alias glasses not found.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 17:59

    Ok. Then just contact us once you finished.
    Thanks.

    Regards

    #138759 Copied In reply to: Can't edit anything in 8theme options
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:53

    Hello,

    Number of decimals you can set in WooCommerce settings http://prntscr.com/cdcvm9
    All the other methods required additional customization and we are sorry but it’s not included in our support.

    Regards

    #138750 Copied In reply to: Salesbadge not displaying when using
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:47

    P.S. Your site looks really nice!
    We would be glad to add it into XStore examples list when you finish the store.

    Regards

    #138748 Copied In reply to: Can't edit anything in 8theme options
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:45

    Hello,

    Problem caused by third-party plugins you use http://prntscr.com/cdcp7p
    I have disabled third-party plugins. Check now. Please, enable them one by one to find out which one caused the problem.

    One of your plugins is not compatible with our theme. Once you find which one, please, contact with plugin author to get help. Sometimes plugin or theme should be additionally customized to work properly together.

    Regards

    #138747 Copied In reply to: Can't edit anything in 8theme options
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:32

    Hello,

    Go to Theme Options > General > Header Settings > Header overlap > OFF. When this option is enabled header overlap the content below. This option is useful when you are using breadcrumbs type with image. If you don’t want breadcrumbs then keep this option disabled.

    Regards

    #138744 Copied In reply to: disable breadcrumb and the whole header disappears?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:30

    Hello,

    You are welcome! We are glad that our assistance was helpful.

    Regards

    #138743 Copied In reply to: Change language Woocommerce & Xstore
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:26

    Hello,

    1) There is no option in our theme to change it. It’s possible only by additional customization.
    2) Provide, please, temporary admin panel and FTP access, we’ll fix this issue.

    Regards

    #138742 Copied In reply to: product page column size change and sticky column
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 15:00

    Hello,

    Please, add the code and send me screenshots of elements that are not centered and screenshot of your code.

    Regards

    #138726 Copied In reply to: BLOG POST CENTERING ON MOBILE
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:58

    Hello,

    I have set fuzzy strings as translated and everything seems works fine. I have also installed Loco Translate plugin and you may check translations via Dashboard http://prntscr.com/cdbgpg

    Do you have any untranslated words?

    Regards

    #138723 Copied In reply to: Change language Woocommerce & Xstore
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:50

    Hello,

    Seems problem is related to Full Background Image Manager WordPress Plugin plugin. I have disabled it and don’t see problem in admin panel anymore.

    Check, please.

    Regards

    #138720 Copied In reply to: Can't edit anything in 8theme options
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:34

    Hello,

    If large menus does not work then only max input vars could be the reason. Have you changed them by yourself or asked hosting provider about this?

    Did you use

    max_input_vars = 3000
suhosin.post.max_vars = 3000
suhosin.request.max_vars = 3000

    ?

    Can’t get access to your site anymore.

    Regards

    #138716 Copied In reply to: Mega menu not working for third item
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:25

    Hello,

    1) Go to WooCommerce > Settings > Products > Display and change Catalog Images size to 300×600, because 150×300 I think is too small size for catalog product images and categories.
    https://docs.woocommerce.com/document/using-the-appropriate-product-image-dimensions/
    Don’t forget to Regenerate thumbnails after changes.

    2) There is no special option to cahnge text seze. You can do it using custom CSS styles. Go to Theme Options > Styling > Custom CSS and add custom code

    /* ---To change font-size --- */
.category-grid .categories-mask h4 {font-size: 1.2rem;}
/* ---To hide products amount --- */
.category-grid.style-classic .categories-mask .count {display: none;}

    3) At present your image is 300×300. Go to WooCommerce > Settings > Products > Display and change Catalog Images size > Regenerate thumbnails after that.

    4) Go to WooCommerce > Settings > General > Currency and choose your currency.

    5) Every layer has Actions tab, you can set link there http://prntscr.com/cdarfk

    6) See here http://prntscr.com/cdb21o

    Regards

    #138714 Copied In reply to: Layout assistance
  • 1 2 3 … 977 978 979 … 1,010 1,011 1,012
    Viewing 29,340 results - 29,311 through 29,340 (of 30,337 total)
Viewing 30 posts - 29,311 through 29,340 (of 30,337 total)
1 2 3 … 977 978 979 … 1,010 1,011 1,012

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