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Viewing 30 posts - 29,281 through 29,310 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2016 at 14:08

    Hello,

    Our documen†ation has detailed information about plugin licenses https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes and plugin update. You can find the latest version of VC plugin here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2016 at 11:22

    Hello,

    Add the following code in your custom css ( Theme Options > Styling > Custom CSS)

    .nav-sublist-dropdown:before {
        top: -50px;
        height: 60px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2016 at 11:20

    Hello,

    Go to Products > Brands > edit band and add brand description. Check the brand page. Make sure that you using the latest version of our theme, because the brand description was added in one of theme updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2016 at 11:15

    Hello,

    Single product page displays thumbnails slider in our theme, you can enable/disable it in Theme Options > E-Commerce > Single Product > Enable slider for gallery thumbnails > On/Off. But there is no option to show grid of thumbnails. You can try to implement it only by additional customization in case you have appropriate skills. Use child theme in you plan to change any template files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2016 at 11:12

    Hello,

    1) Go to Pages > edit Checkout/Cart page > scroll down to 8theme options for page and select Sidebar Position > Without.

    2) This is default WooCommerce menu on My account page. There is no option to edit these items. You may hide it with CSS (Theme Options > Styling > Custom CSS) and add the following code:

    .woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--downloads {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2016 at 11:06

    Hello,

    Are you talking about products or about simple images?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 9, 2016 at 11:05

    Hello,

    6) I don’t see this problem any more. Have you sorted out?

    7) testimonials were part of previous theme, that’s why you don’t see them using XStore. But I move testimonials from previous theme to new one. Check them now.

    8) Unfortunately, there is no such option for widget. Thi is WooCommerce widget and Sale products in widget don’t have the special class for sale products to add such label.

    9) I have changed color to white because all the other information in your header is white http://prntscr.com/cfwwwu
    But if you want black color you may change it in Theme Options > Styling > Custom CSS.

    10) Edit your home page and Products element, change the limit if you want to show more products http://prntscr.com/cfx08u . Number of products per line on different devices you can change at Slider Settings tab.

    11) There is no such layout for single product page. All the available layouts you can find in Theme Options > E-Commerce > Single Product.

    12) Added following code in custom css
    #shipping_method {text-align: left;}

    13) We’ll fix this issue in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2016 at 07:04

    Hello,

    There is no such option in our slider at present. But we’ll add it in one of the next updates.

    If you want to change it on your site now you may change etheme_create_slider function (wp-content/themes/xstore/framework/template-elements.php) and add stopOnHover: true
    see
    http://prntscr.com/cfhp3e

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2016 at 06:40

    Hello,

    Provide, please, FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 18:46

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS

    
    .single-product .product-information .products-page-cats {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 18:41

    Hello,

    I have added custom code for your page http://prntscr.com/cfb01g
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 18:27

    Hello,

    All the necessary information about Shipping Classes you can find here https://docs.woocommerce.com/document/product-shipping-classes/
    Our theme does not have any additional settings. All the shipping settings are related to WooCommerce.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 12:35

    Hello,

    you are using old version of Revolution slider on first site – Version 4.6.5. Please, update slider to version Version 5.2.6 https://www.8theme.com/download-plugins/

    Besides yo used incorrect settings http://prntscr.com/cf6d1n ,
    correct http://prntscr.com/cf6co8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 10:04

    Hello,

    1) Go to Pages > edit home page > edit row with slider element and remove margin-top -130px for this row. Maybe you have changes some slider settings that’s why it’s different. Can’t tell you what exactly is wrong because I need to check your old slider and new slider settings.

    2) Go to Pages > edit home page > edit row with slider element and remove margin-top -30px for this row.

    3) Add the following code in Theme Options > Styling > Custom CSS

    .et-header-full-width .search-form-wrapper {
        padding-left: 30px;
    }
    @media only screen and (min-width: 992px){
    .header-wrapper.header-two-rows .header-search.act-default input[type="text"] {
        background-color: #fff;
    }
    }

    4) It depends on hover effect that you set in Theme Options > E-Commerce > Product Page Layout > Image hover effect. At precent you have Images slider, choose Swap or Disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 07:24

    Hello,

    We are sorry but this issue is not related to our theme. You may enable default WP theme and check.
    We are able to provide support only for issues related strictly to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 15:55

    Hello,

    Provide me the link to page where you want to use it?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 15:06

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 15:05

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:56

    Hello,

    Check your site now.
    Explain, please, your problem with row settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:52

    Hello,

    Ok. I sent your request to our developer and very likely they will add options for top bar and header links.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:47

    Hello,

    We used svg animation for the preloader. If you want to change animation you can do this only by additional customization (xstore/framework/template-elements.php, etheme_loader function). If you plan to add any changes in template files use child theme. Child theme archive you can find in theme package.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:33

    Hello,

    Provide FTP access and we’ll fix issue with Products (1 column) element.

    1. Product element has 25% width by default. Almost the same like with official WooCommerce theme – storefront.
    2. Could you explain in more details, what settings? Provide link to the page where we’ll be able to check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 13:49

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS
    article.content-chess .wp-picture img {width: auto;}

    We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 13:45

    Hello,

    1) Filters. a) Go to Products > Attributes and create attributes with terms https://docs.woocommerce.com/document/managing-product-taxonomies/#section-3
    b) Create products with these attributes http://prntscr.com/cesf6y
    c) go to Appearance > Widgets > add WooCommerce Layer Nav widget into Filters widget area and choose your attribute. Also, select “Display as drop-down” option. Number of columns in filter area you can set in Theme Options http://prntscr.com/cesgi3

    2) you can do it using custom CSS (Theme Options > Styling > Custom CSS)

    a {color: #1e1e1e;}
    a:hover {color: #8a8a8a;}
    a:focus {color: #8a8a8a;}

    Some links such as Product/Post titles, Continue Reading link may have its own additional styles. Provide link to page and tell me what exactly links you want to change and I’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 13:33

    Hello,

    Problem is related to your WooCommerce settings http://prntscr.com/ces9vt You did not select my account page.

    Also, you have disabled Cart widget in Theme Options http://prntscr.com/cesar6

    Menu problem caused by logo height. I have fixed (custom CSS):

     .nav-sublist-dropdown:before {
        top: -50px;
        height: 70px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 09:48

    Hello,

    1) Out theme has 2 top bar widget areas where users could use different code and color option for links could make more problems than do user good. We added 2 color schemes: light and dark. If somebody wants to change something it will be easier to ask and we’ll help.
    Almost the same for the header. Theme has 2 header color scheme + additional options for the menu levels (Theme Options > Typography > Navigation)

    2) I have sent your request to our support team. But If you create custom footer you may just add prefooter and copyrights content in this footer static block. It will solve all these problems.

    3) Thank you for your suggestion. We have this task in our tasks list for the future updates and plan to implement it someday.

    4) Few more options for specific pages/ posts http://prntscr.com/cepwrt will be included in version 2.0 of XStore theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 09:18

    Hello,

    Add the following code

    .fixed-header .navbar-toggle .icon-bar {background-color:#fff;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 07:38

    Hello,

    I checked the page you provided with default theme and it does not work http://prntscr.com/ceonec . It works with Assyrian theme only. I suppose it was theme element and you need to contact with theme author to get detailed information about these tabs if you want to implement theme in any other theme. We provide support for our theme elements only.

    Also, I would recommend to activate child theme if you plan to make any changes in template files.

    Our theme has different code for tabs element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 18:08

    Hello,

    Contact with your hosting provider, they will solve this issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 12:34

    Hello,

    No, go to Pages > edit page > edit Row settings and go to Design Options tab http://prntscr.com/cectot

    Regards

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    Viewing 29,310 results - 29,281 through 29,310 (of 30,337 total)
Viewing 30 posts - 29,281 through 29,310 (of 30,337 total)
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