Forum Replies Created

Viewing 30 posts - 26,221 through 26,250 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:49

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:48

    You are welcome! You too.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:26

    Hello,

    1) Make sure that WP language in WP settings is Italian
    2) Make sure that these strings are translated. Use Loco Translate plugin to sync your translation with default xstore.pot file and translate missing strings https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Reply back if you did that but it does not help. Provide admin panel and FTP access then.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:23

    Hello,

    Yes, if you want to enable breadcrumbs on the home page go to Pages > edit Front page > scroll down to 8theme Layout Options > Breadcrumbs > Inherit or choose any type. To add the breadcrumbs image upload Featured image for the page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:20

    Hello,

    We’ll try to add scroll for the too long menu in our next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:14

    Hello,

    What version of Revolution Slider do you use? Provide me temporary admin panel and FTP access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:09

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:08

    Hello,

    This image should appear in breadcrumbs area. Provide me the link to the category where you added breadcrumbs image but it does not work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 17:04

    Hello,

    Use the different media queries to change the logo width for the different mobile devices, for example

    @media only screen and (max-width: 480px){
    .header-logo img {
        max-width: 180px !important;
    }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 15:09

    Hello,

    1) you have added incorrect tab id for the bestsellers tab https://www.w3schools.com/tags/att_global_id.asp

    id. Specifies a unique id for the element. Naming rules:
    – Must not contain any space characters

    2) Unfortunately, there is no setting for the top panel background color. You can change it either using custom CSS .top-panel-container {background-color: #ffffff;} or add the color for the static block that used to create content of this panel.
    3) It’s because of row and empty text element there http://prntscr.com/fbk0dq
    4) Add the following in custom CSS

    @media only screen and (min-width: 992px){
    .header-wrapper.header-advanced header > .container .container-wrapper {
        padding-top: 20px;
        padding-bottom: 20px;
    }}

    5. Done. I have removed custom code from theme Custom CSS
    6. Please, add the API key for your map http://prntscr.com/fbkm05 after that reply back if it does not help and provide me FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 10:43

    Hello,

    Please, provide me FTP access to fix this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 09:21

    Hello,

    Sorry for the delay. FTP access is not correct.
    Response: 331 User olga@conectareducacional.com.br OK. Password required
    Command: PASS *********
    Response: 530 Login authentication failed

    Also, I need WP admin panel access to check the Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 09:18

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 09:18

    Hello,

    I have checked your site and see that you have disabled massive addons plugin and I can’t find out why problem appears. Please, provide me temporary admin panel access to your site and provide screenshot of the element that does not inherit massive addons settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 09:14

    Hello,

    If you want to have the button instead of + like we have on our demos you need to create new mail chimp form and don’t use our class “et-mailchimp” but use your own to style it according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 09:10

    Hello,

    I think problem was solved in chat. Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2017 at 08:51

    Hello,

    Could you tell me what slider do you try to edit?
    If you are talking about main slider then I can see all the images, not just the first slide. For example frontend http://prntscr.com/fbg83h and backend http://prntscr.com/fbg8si

    What image is missing?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 16:00

    Hello,

    Problem was solved, right?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 15:49

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 15:38

    Hello,

    Please, send refund request from TF for the license that you don’t use. We’ll confirm it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 13:39

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 13:36

    Hello,

    We can try it today. I’ll be online in the chat till the 15.00 p.m. (GMT 0).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 13:34

    Hello,

    1) You may use chrome inspector tool to find out what styles to change http://prntscr.com/fb4ppp
    Then edit custom CSS in theme options according to your needs. For example to change the fixed header
    opacity use rgba instead of rgb

    .fixed-header {
        background-color: rgba(14, 108, 195, 0.5);
    }

    2) I don’t see problem on your checkout page if user is not logged in http://prntscr.com/fb4oby . Could you provide me screenshot of your problem for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 12:39

    Hello,

    If you plan to change the domain you need to deactivate theme on the old site. To do this provide me admin panel access to that site. After that you will be able to activate theme on the new domain without any problems.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 10:46

    Hello,

    Yes, you can change that word using translation files https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 23, 2017 at 10:45

    Hello,

    Take my apologies for this. Yesterday unexpected incident happened and I was not able to be online to help you. I’m very sorry. Let’s try tomorrow (Wednesday) at the same time?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2017 at 11:37

    Hello,

    1) Use the following custom CSS and change the padding value
    .header-center .header-logo {padding: 24px 0;}
    2) .navigation-wrapper .menu-inner {border-bottom: none;}
    3) Go to Theme Options > General > Header Settings > set background size for your header image to “Contain”.
    4) Go to Theme Options > General > Breadcrumbs > and disable breadcrumbs if you don’t want to use them.

    Also, you can disable breadcrumbs for some pages only. To do this edit page, scroll down to Layout Options and change breadcrumbs type to disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2017 at 11:23

    Hello,

    You are welcome!
    Unfortunately, I don’t think that we’ll add category search.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2017 at 11:20

    Hello,

    If product is variable it has On Sale label. If product is simple it has percentage discount. We did not add percentage discount for the variable products because it requires a lot of requests to DB (price for the every variation you have and calculation of the best one) and slows down the site speed.
    https://www.8theme.com/topic/precentage-sale-bubble/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 20, 2017 at 11:02

    You are welcome!

    Regards

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    Viewing 26,250 results - 26,221 through 26,250 (of 30,337 total)
Viewing 30 posts - 26,221 through 26,250 (of 30,337 total)
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