HTTP ERROR 500 - by noodlesyyy - on WordPress WooCommerce support

This topic has 32 replies, 5 voices, and was last updated 6 years, 8 months ago ago by Olga Barlow

  • Avatar: noodlesyyy
    noodlesyyy
    Participant
    May 22, 2017 at 20:20

    Hello,

    I still get error 500 when my page setting as portfolio.

    Could you help me with this?

    Please, contact administrator
    for this information.
    31 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2017 at 15:49

    Hello,

    Check now, please.

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    May 23, 2017 at 21:58

    It’s working! Many thanks 😉

    But I have another question.

    Is it possible to make a single product page like this?

    https://www.vescom.com/pl/dessin/clark

    In first image (picture) should be shown visualisation. Other images should be shown patterns (samples). But in shop page should be shown pattern image. Is it possible?

    https://www.vescom.com/dessins-wallcovering-pl–0-0—0—0—0–83

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: amzy
    Amzy Leel
    Participant
    May 24, 2017 at 05:42

    you can choose template / layout for single product page in,

    8theme options >> e-commerce >> single product page >> page layout

    these are the only available options for single page layout for now.
    there are are 9 layouts.

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    May 29, 2017 at 23:33
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2017 at 09:35

    Hello,

    There is empty portfolio project without Featured Image http://prntscr.com/fdpzd8

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    May 31, 2017 at 23:15

    Thanks, it’s working.

    Now I have a main question.

    Is it possible to create product page like this?

    https://www.vescom.com/pl/dessin/tessera

    I need a product page with name of grouped product name.

    In this product page should be (like in link):

    variations products of this group which customer can buy. You cannot buy grouped product but their variations like in link.

    This example product have a name:
    Tessera 1071.01 – 1071.34
    when you open that product page you can buy variations form number 1071.01 to 1071.34?

    Is it possible to make?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 1, 2017 at 17:28

    Hello,

    I think you are looking something like color swatch plugin, for example https://docs.woocommerce.com/document/woocommerce-color-and-image-swatches/ or https://codecanyon.net/item/wooswatches-woocommerce-color-or-image-variation-swatches/7444039
    or any similar.
    And also you’ll be able to use similar layout of the single product page https://www.8theme.com/demo/xstore/bike/product/ullamcorper-condimentum-ullamcat/

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    June 8, 2017 at 20:56

    Ok thanks 🙂

    Another questions

    1) Is it possible to change product gallery images to 98x98px? I set that dimensions in WooCommerce options and I still get 98x45px

    http://vadowallcoverings.com/product/vado-vinyl-01001/
    https://postimg.org/image/y67aml9pr/

    2) How to delete additionals informations? 🙂

    3) I would like to delete links to single portfolio item. I need only same images with no link to single portfolio item.

    Thanks!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 8, 2017 at 21:35

    Hello,

    1) Go to WooCommerce > Settings > Products > Display > set 98×98 + enable Hard crop option in thumbnails settings. After that install and activate Regenerate Thumbnails plugin and go to Tools > regenerate thumbnails > regenerate all.

    2) Follow the instructions and use WC snippet in child theme function.php to remove Additional Information tab https://docs.woocommerce.com/document/editing-product-data-tabs/

    3) Add the following code in Theme Options > Styling > Custom CSS

    .portfolio-image > a, .portfolio-descr {
    pointer-events: none;
    }

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    June 13, 2017 at 21:32

    Thank you. It’s working 🙂

    But I have antoher question:

    Why this image in red circle have diffrent size than others? It should be 98x98px.\
    https://postimg.org/image/b9j48crav/

    Thanks for help.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 14, 2017 at 17:49

    Hello,

    It’s because hard crop option was not enabled when you uploaded image http://prntscr.com/fjqyig
    Set the necessary dimensions and choose hard crop for the thumbnails if you want to crop them. After that install and activate Regenerate Thumbnails plugin and regenerate thumbnails.

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    June 16, 2017 at 23:26

    It won’t work 🙁

    I did everyting as you said but still the same size of image…

    And another question – is it possible to show more photos in product gallery? Now I have 4. I would like to decrease padding beside the photos but i don’t know how.

    Could you help me?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 17, 2017 at 10:39

    Hello,

    It’s strange. Provide me, please, FTP access. We’ll try to help you.

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    June 17, 2017 at 22:03

    Login and pass below.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 19, 2017 at 14:56

    Hello,

    I need FTP access to your site:
    FTP host, FTP username and FTP pass.

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    June 19, 2017 at 17:29

    Here’s the access.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 21, 2017 at 19:43

    Hello,
    I can’t connect to your server
    Response: 530 Login incorrect.

    Regards

    Avatar: noodlesyyy
    noodlesyyy
    Participant
    June 21, 2017 at 21:08

    Fort me it works.

    Try use encryption in FileZilla:

    Use explict FTP over TLS if available.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 27, 2017 at 09:36

    Hello,

    Sorry for the delay.
    Make sure that you provided the correct password. Still without luck

    http://prntscr.com/fonh8u

    Regards

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