Hello,

Yes, we also hope that you won’t face any issues with theme update in future.
Have a good weekend.

Regards

I’m glad that our assistance was helpful. Have a good day!

Regards

Hello,

Oh, it will be difficult. We can try on Monday at 12.00 (GMT+0) for example. Contact us in live chat and we could try. But it would be better if you can make your site live.

Regards

Hello,

Go to Theme Options > E-Commerce > Product Page Layout > Image hover effect and change it to Swap or disable. If you use Slider hover effect then you can’t have the link on the image because clicks slide the product gallery.

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Hello,

Using autoupdate option.

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Hello,

Do you mean that page is refreshed after sending the email and you do not get success message?
MailChimp documentation you can find here https://mc4wp.com/kb/ to set up all the messages you want.

Regards

Hello,

Unfortunately, site optimization is outside the scope of our support. You may contact WP Kraken team if you need help with it.

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Hello,

1) Use the custom code to change the icon. For example

.footer-product .show-quickly:before {
  content: "\f06e";
  font-family: 'FontAwesome';
  font-size: 16px;
}

2) You can do this only by additional customization of the Ajax Search (xstore/framework/theme-functions.php)
3) This bulbe was made for our demo only to promote the price of our theme. This is not the part of WP theme.

Regards

Hello,

1) This is swap effect for the products (Theme Options > E-Commerce > Product Page Layout > Image hover effect). So, either disable the hover effect or remove images from the product gallery http://prntscr.com/f9o60y

2) Unfortunately, at present, you can use the only color for the container background http://prntscr.com/f9o871 You can try custom CSS to add the pattern for the container

article.content-timeline2 .timeline-content, .select2-results, .select2-drop, .select2-container .select2-choice, .form-control, .page-wrapper, .cart-popup-container, select, .quantity input[type="number"], .emodal, input[type="text"], input[type="email"], input[type="password"], input[type="tel"], textarea, #searchModal, .quick-view-popup, #etheme-popup, .et-wishlist-widget .wishlist-dropdown, textarea.form-control, textarea
{background-repeat: repeat;
 background-position: center top;
 background-image: url(your_url);
}

Regards

Hello,

1) Fixed.
2) Check now.
3) Check now.

Regards

Hello,

Provide me admin panel and FTP access.

Regards

Hello,

I’m sorry but I’m not sure that understand you. iPhone 5 for example has 320px width at all. And you want to make your logo 948px width?
Please, explain in details what exactly you want to implement, maybe provide me screenshots and links to site with examples for the better understanding because at this moment I’m confused.

Regards

Hello,

I’m not sure about this. It would be better to contact your hosting support about this issue.
I have enabled child theme that you created instead of parent theme.

Regards

Hello,

This is prefooter area. If you want to create the same prefooter as we have on our demo then
1) Go to Appearance > Widgets > create custom sidebars for the every column with products.
2) Add the WooCommerce Products widget and choose appropriate options http://prntscr.com/f9c05k
3) Go to Static Blocks and create prefooter static block widget. Use row and columns to create multicolumn layout. Use Widgetized Sidebar VC element to display your newly created widget areas. Save.
4) Go to Appearance > Widgets > add 8theme Static Block widget into Prefooter widget area and choose your prefooter block.

Regards

Hello,

Our Theme Options are based on Redux Framework plugin. Provide me admin panel and FTP access. I’ll check if anything could be done from our side.

Regards