Hello,

Problem caused by your cache, once I enable Dev Mode and disabled cache http://prntscr.com/fdeu0d 500 error disappears. And any error on frontend. Do you have any errors in server logs? Do you have any advanced settings for your cache?

Regards

Hello,

Please, describe me in details where and when exactly you get errors. Provide me working link to this page and all the necessary information (wp admin access if you get this in the backend) to check.
You can also provide screenshots for better understanding.

Regards

Hello,

FTP does not work “Response: 530 Login incorrect.” Make sure that you sent me correct username and pass.
I still need Dashboard access (WP admin panel access).

Also, provide me screenshot of your FB API settings.
Valid OAuth redirect URIs fields should be filled http://prntscr.com/fde15g

Regards

Hello,

Please, upload your source image to any file hosting (Dropbox or any other) and provide me the link to this image. Also, provide me temporary access to your Dashboard and FTP access. We need to check your site with the default theme and with our theme to find out why you get such different results.

Regards

Hello,

You can remove content from the second column but then you need to enable full height option for the row http://prntscr.com/fddaoo or add the top-bottom padding in the column settings.

Regards

Hello,

I checked Theme Options and did not face any problem with saving settings:
backend https://prnt.sc/fdd00y
frontend https://prnt.sc/fdd05p

Have you sorted out?

Regards

Hello,

Yes, XStore 3.11 and higher does not support (and won’t support) WC 2.6.x.

Regards

Hello,

Our theme does not have functions that could change the image contrast.
Do you face this issue with our theme only? Have you tried the same with default WP theme?
Because we provide support for issues related strictly to our theme, default WP questions are beyond the scope of our support.

Regards

Hello,

1) I have added the following code in Custom CSS to change the colors. You can change it according to your needs

.top-panel-container .menu-social-icons a {background: #00acc1;}
.top-panel-container .menu-social-icons a i { color: #fff;}
.top-panel-container .menu-social-icons a:hover {opacity: 0.5;}

2) If you want to change the color of inputs go to Theme Options > Styling > Content > Form inputs color

Regards

Hello,

We don’t have such effect on our demo or test installs. So, I’m not sure why it happens on your site. Please, provide me link to your shop page and temporary admin panel access to check what causes this issue. Also, tell me what browser do you use?

Regards

Hello,

That demo uses old version of WC plugin that’s why the order of the checkout fields is different.
WC plugin changed the order of fields after 3.0 update. To change the styles of the State and country fields add the following custom in Theme Options > Styling > Custom CSS

.select2-container--default .select2-selection--single {
    border: none;
    -webkit-border-radius: 0;
    border-radius: 0;
    background-color: #fafafa;
    height: 2.57rem;
    line-height: 2.57rem;
}

Regards

Hello,

If you want to add area before Share icons you can use WC hook woocommerce_single_product_summary
Read WooCommerce Visual Hook Guide to get detailed information https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

If you want to add the code below the share icons you need to copy xstore/woocommerce/single-product-content.php file into child theme and do changes there.

Regards

Hello,

If you used plugin to import products then it can be the reason of the problem. Anyway, I’ll be able to help you with issues related to our theme options or bugs only. Feel free to contact us if you have questions about our theme settings.

Regards

Hello,

You are using too old version of our theme because we made improvement for the FB in version 3.12. Please, update theme to latest version. Keep in mind that new version is compatible with WC 3.0 and higher, that’s why you also need to update WC plugin.
Before the update don’t forget to make the backup of all your files and DB. Also, do the export of Theme Options (Theme Options > Import/Export).

After theme update you will need to activate theme using your purchase code. We have added few options for the cart/search/wishlist, so after update you will need to choose the position of these elements in Theme Options.

Let me know about FB problem after theme update.

Regards

Hello,

I don’t know why this product is marked as out of stock but it happens even with default WC theme – Storefront, see http://prntscr.com/fbmono So, I suppose you need to contact WC team on WooCommerce support forum to find out why some products have this class.

Regards