Changing Domain / URL - by IvanMTK - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 10 months ago ago by Olga Barlow

  • Avatar: IvanMTK
    IvanMTK
    Participant
    May 22, 2017 at 17:38

    Hi there;

    Today we will move our demo site to the main site, including changing the domain/URL (please see Private Content). Is there anything we should consider related to your theme and its license before proceeding? Some paid plugins are telling us to change the API key for the new domain, for example.

    Please let us know. We already asked this a couple of days ago but we need to proceed.

    Looking forward to hearing from you.

    Thanks and best regards;

    Ivan

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    May 23, 2017 at 05:32

    You may be needing to reactivate the theme after moving it.
    if you face any issue during the theme activation come back to us with your purchase code

    Avatar: IvanMTK
    IvanMTK
    Participant
    May 23, 2017 at 06:56

    Hi Amzy;

    What do you mean by “reactivate” the theme? Once we change domain we just click on the XStore Child ACTIVATE button on the Appearance > Themes section?

    One of your colleagues (Rizath) contacted us by email with this message: “You will have to request us to deactivate for current domain to activate the same purchase code for new domain before you change the domain.”

    Please confirm which way should we proceed.

    Looking forward to hearing from you.

    Thank you and best regards;

    Ivan

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2017 at 12:39

    Hello,

    If you plan to change the domain you need to deactivate theme on the old site. To do this provide me admin panel access to that site. After that you will be able to activate theme on the new domain without any problems.

    Regards

    Avatar: IvanMTK
    IvanMTK
    Participant
    May 23, 2017 at 12:49

    Hi Olga;

    Please let us know when you have deactivated the theme so we can proceed with the domain change. We will appreciate if you can do it asap.

    More info in the Private Content area.

    Looking forward to hearing from you.

    Thanks and best regards;

    Ivan

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2017 at 13:39

    Hello,

    Done.

    Regards

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