Changing website Domain/URL - by IvanMTK

This topic has 10 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: IvanMTK
    IvanMTK
    Participant
    May 20, 2017 at 00:54

    Hi there;

    We will be soon moving our demo site to the main site, including changing the domain/URL (please see Private Content). Is there anything we should consider related to your theme and its license before proceeding?

    Looking forward to hearing from you, thank you and best regards;

    Ivan

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: IvanMTK
    IvanMTK
    Participant
    May 22, 2017 at 15:43

    Hi there;

    Can you please help us answering this?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2017 at 16:00

    Hello,

    Problem was solved, right?

    Regards

    Avatar: IvanMTK
    IvanMTK
    Participant
    May 24, 2017 at 15:25

    Hi Olga;

    Sorry it took a while to complete the process. Everything went well but we have a little problem with the Revolution Slider, and it’s that the Object Library is now empty, so we’ve lost all the objects/symbols that we were using. You can see a screen shot here: http://imgur.com/a/pKvvm

    It’s a minor problem and we will just put images, but is there a way to have the Object Library back?

    Thank you and best regards;

    Ivan

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 24, 2017 at 17:14

    Hello,

    What version of Revolution Slider do you use? Provide me temporary admin panel and FTP access to check.

    Regards

    Avatar: IvanMTK
    IvanMTK
    Participant
    May 24, 2017 at 17:30

    Hi Olga;

    Please see info in the Private Content area.

    Thanks and best regards;

    Ivan

    Please, contact administrator
    for this information.
    Avatar: IvanMTK
    IvanMTK
    Participant
    May 27, 2017 at 20:06

    Hi there;

    Any update related to this?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 29, 2017 at 08:08

    Hello,

    Sorry for the delay.
    Your problem caused by Captcha by BestWebSoft plugin. Once I disable this plugin Object Library works fine.

    Regards

    Avatar: IvanMTK
    IvanMTK
    Participant
    May 29, 2017 at 17:19

    Hi Olga;

    Thanks for checking it. We see there is a new version for the Revolution Slider plugin, the 5.4.5 (we are using the 5.4.3.1). I don’t see it on our download list. Can you send me a link to this update?

    We will try to see if it fixes this conflict between plugins.

    Thanks and best regards;

    Ivan

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2017 at 08:15

    Hello,

    You’re welcome!

    We have checked the version that is available on codecanyon.net and this is 5.4.3.1 only. Plugin authors have not updated plugin version there and we can’t get it to share our customers.
    We’ll upload the new version once it will be available on CC.

    Regards

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The issue related to '‘Changing website Domain/URL’' has been successfully resolved, and the topic is now closed for further responses

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