Forum Replies Created

Viewing 30 posts - 23,311 through 23,340 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 11:15

    Hello,

    Manage not just slide animation but layer animation too http://prntscr.com/khzbsq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 11:07

    Hello, @Tagbag

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 11:04

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 11:03

    Hello,

    Can you, please, provide us with temporary Dashboard and FTP access to your site to check the problem in more details?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 11:02

    Hello,

    We did not see such problem before. Can you, please, give us temporary Dashboard access to your site to check it in more details?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 18:22

    @paskyo We are very grateful that you helped our customers. Much appreciated!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 18:16

    Hello,

    1) If cart text is translated I don’t see any problem http://prntscr.com/kh4zws
    2) Go to Appearance > Widgets > change the title text to your default language http://prntscr.com/kh509w After that go to WPML > String Translator and look for the titles and translate them to other languages http://prntscr.com/kh510d

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:56

    Hello,

    I suppose because you use JS code in the place where you can’t do this and it caused js errors in console. Do you use any JS in the promo popup content?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:54

    Hello,

    You can translate it using Loco Translate plugin. But this sentence is created from few words which you need to translate separately, so look for “Showing” and “the single result”.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:46

    Hello,

    There is span tag with 186 inside but without necessary styles. We would like to help you but this plugin was removed from codecanyon https://codecanyon.net/item/like-2-discount-coupons-for-likes/8535477 and the author does not support it anymore. We’ll remove this plugin from the recommended plugins list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:26

    Hello,

    Go to WPBakery > Role Manager and enable Visual Composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
    After that go to Static Block > edit electronics footer and change the content according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:22

    Hello, @mara

    Yes, @mtc is right. You don’t need to do changes in theme files it would be better to use translation. Install and activate Loco Translate plugin. Go to Loco Translate > Themes > XStore > create the new translation for your language and instead of real translation just use translation field to change strings to what you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:20

    Hi, everyone,

    Take our apologies for this inconvenience. Seems some strange glitch happened with the etheme.min.js.

    @paskyo
    is right you just need to reupload this file (xstore/js/etheme.min.js) to your server.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:18

    Hello,

    Download theme archive, extract it and reupload xstore/js/etheme.min.js file to your server.
    Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:17

    Ok 😉

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:16

    Hello,

    Use Lightshot Screenshot tool to share your screenshot link.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:15

    Hi, everyone,

    Take our apologies for this inconvenience. Seems some strange glitch happened with the etheme.min.js.

    @paskyo
    is right you just need to reupload this file (xstore/js/etheme.min.js) to your server.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:10

    Hello,

    Seems you missed some files. Check now. You can proceed with XStore theme installation (Appearance > Setup Wizard). Also, we would not recommend you to keep enabled plugins that you don’t use. So, check the plugins list https://www.8theme.com/documentation/xstore/plugins/included-plugins/ make sure that you plan to use all of theme. Every additional plugin slows down your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:07

    Hello,

    I see that you set the blog page as the main homepage and don’t see any problem with logo and cart.
    So, create the new home page, set in Settings > Reading as the main home page and let us know if you still have the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:03

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 17:00

    Hello,

    Your issue was caused by old version of WooZone plugin, we have updated this bundled plugin and everything is ok. But seems that you don’t use this plugin, so why are you keeping it enabled? We would recommend to keep enabled only plugins that you use and disable all the other because every additional plugin slows down your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 13:25

    Hello,

    Provide us with temporary Dashboard access, we’ll check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 13:24

    Hello,

    1) Do the backup of the site and DB before the update.
    2) Do the backup of widgets because sometimes widgets are messed up after the update and you need to re-add them.
    3) If you used custom CSS fields in theme options there is no need to do the backup. If you used custom.css file then move code from that file into Theme Options fields.
    4) Go to Dashboard > Updates > check for the update and choose WooPress theme to update.
    Also, you can update theme via FTP https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade

    Or provide us temporary FTP and Dashboard access to your site and we’ll update theme for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2018 at 11:10

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 16:59

    Hello,

    Provide temporary access to your Dashboard and FTP to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 16:56

    Hello,

    Dashboard access does not work, the wrong password. And we need FTP, not cPanel. Can you provide FTP please?

    1) Use the following code

    .rtl .woocommerce-mini-cart .product-image {
        float: right;
        margin-right: 0 !important;
        margin-left: 10px;
    }
    
    .rtl .shopping-cart-widget .widget_shopping_cart_content ul li .media img {
        margin-right: 0;
    }
    
    .rtl .shopping-cart-widget .widget_shopping_cart_content ul li .media .media-body {
        float: right;
        text-align: right;
    }
    
    .rtl .shopping-cart-widget .widget_shopping_cart_content ul li .delete-btn {
        position: absolute !important;
        right: unset !important;
        left: 15px !important;
    }
    
    .rtl .shopping-cart-widget .widget_shopping_cart_content .totals .small-h {
        float: right;
        padding-left: 10px;
    }
    
    .rtl .shopping-cart-widget .cart-summ .price-summ .amount {
        padding-right: 5px;
    }
    

    2) We’ll be able to change the price of the single product to subtotal price once you provide FTP access.
    3) Sorry, I don’t understand your language, so I don’t understand what strings do you want to change. Anyway, if you want to edit translation go to Loco Translate and edit WooCommerce plugin and Legenda theme translations according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 15:57

    Hello,

    Go to WPML > Languages > Is Language filtering for AJAX operations option enabled? http://prntscr.com/kgobmb

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 15:24

    Hello,

    Seems that you did not install the full theme, some files are missing. Did you use FTP method or installed theme via Dashboard? Please, provide me Dashboard and FTP access to install theme in right way for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 15:12

    Hello,

    You have 404 error for the js file http://prntscr.com/kgno75 It causes your issue. I see that you are using CloudFlare. Have you cleared CDN cache after the update?
    Contact your hosting provider support or CDN support to find out why that file gives you 404 error. Because we checked the files and it is in the backend http://prntscr.com/kgnp7h

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 14:57

    Hello,

    There is no such option in our theme and WooCommerce plugin by default. You can contact WooCommerce plugin support if they have any solution for you.

    Or contact customization team to submit additional customization request.

    Regards

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    Viewing 23,340 results - 23,311 through 23,340 (of 30,391 total)
Viewing 30 posts - 23,311 through 23,340 (of 30,391 total)
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