Forum Replies Created

Viewing 30 posts - 23,341 through 23,370 (of 30,391 total)
1 2 3 … 778 779 780 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 14:48

    Hello,

    1) Don’t see the problem with the image http://prntscr.com/kgmvh7 if it is uploaded in backend http://prntscr.com/kgmv1t
    2) The problem caused by Stripe plugin js error http://prntscr.com/kgmoun Set the correct plugin settings till this happened keep plugin disabled.
    3) Can you, please, provide temporary FTP access to fix this issue?
    4) Fixed
    5) You used incorrect shortcode, you can find correct one in the Wishlist settings http://prntscr.com/kgn32j
    6) Seems problem is related to your FireBase settings. Check this topic https://stackoverflow.com/questions/37403747/firebase-permission-denied
    If it does not help post question on the comments area of the Screets Live Chat plugin.

    Regards

    #197881 Copied In reply to: Several issues
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 10:22

    Hello,

    1) Go to Settings > General > check if registration option is enabled.
    2) Go to Pages > check if you have the Register page in the list of pages. If you don’t have that page then create it and set the page template (under page attributes) to Custom Registration Page https://www.8theme.com/demo/docs/woopress/#!/5_registration_page

    Regards

    #197875 Copied In reply to: "Register" link in Top Right Side Bar disappears
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 10:19

    You are welcome!

    Regards

    #197874 Copied In reply to: How to change Footer Title/Heading color
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 10:17

    Hello,

    Can you, please, provide me temporary access to your Dashboard and FTP access to check and fix the issue?

    Regards

    #197873 Copied In reply to: "R" for Royal appears instead of favicon
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 10:16

    Hello,

    Do you want to use both sidebars at the same time, to have 2 sidebars in other words? There is no such option in our theme. We have only 1 sidebar position of which you can change in Theme Options > Blog and also for the Shop page in Product Page Layout options, for the single product in the Single Product settings.

    Regards

    #197872 Copied In reply to: Using Left and Right sidebars in Royal Theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 10:13

    Hello, @norbert.s

    Seems you either did not set the 1:1 proportion or did not regenerate thumbnails after that.
    Also, we would not recommend you to use very long images like you have at present. Use the graphics editor to create squared images before uploading them to your dashboard, it will be the best solution. Because if you crop existing image user won’t understand what you sell, the image will look ugly.

    Some workaround for you can be CSS limit for the height, for example, replace that code by the following:

    .content-product .product-content-image img {
    min-width: 1px;
    width: auto;
    max-height: 300px;
}

    But I prefer using of the good images at the start.

    Regards

    #197871 Copied In reply to: Images CSS
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 10:00

    Hello,

    Can you, please, provide me temporary Dashboard and FTP access to your site to check what error you got and fix it if the problem is related to our theme? Before providing access make sure that your PHP memory limit is no less than 128MB.

    Regards

    #197870 Copied In reply to: woocommerce
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 09:58

    Hello,

    We are very sorry that you faced inconvenience using our theme. You can submit refund request here https://themeforest.net/refund_requests/new

    Regards

    #197869 Copied In reply to: Theme struggling with volume of products?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 09:56

    Hello,

    I have passed your request to our developers. Maybe they will be able to solve these moments.

    Regards

    #197868 Copied In reply to: Defer Javascript
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 09:53

    Hello,

    Don’t see the problem with translation http://prntscr.com/kgj4jv
    Your main language is Deutsch (Sie) that’s why localization is de_DE_formal http://prntscr.com/kgj7kx

    So, you just need to translate the correct file.

    Regards

    #197867 Copied In reply to: Issues with translating Plugins
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 09:41

    Hello,

    It’s because of breadcrumbs padding. Go to Breadcrumbs settings and set 0. But in the first message you told that you plan to use the image there if you don’t need it then you can just disable breadcrumbs http://prntscr.com/kgj2oy and that’s all.

    Regards

    #197865 Copied In reply to: Breadcrumbs text
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 09:35

    Hello,

    Add the following code in child theme style.css

    .products-loop .outofstock .product-image-wrapper {
    pointer-events: unset;
}

    Regards

    #197864 Copied In reply to: Enable sold Product archive image link
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2018 at 09:31

    Hello,

    That code should work for all the products. You are using the cache plugin. Add the code and flush the plugin and browser cache after that.

    Regards

    #197863 Copied In reply to: Images CSS
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 17:09

    Hello,

    1) Go to Theme Options > Product Page Layout > Show product categories > Off
    2) Where you want to add that checkbox?

    Regards

    #197847 Copied In reply to: Managing categories
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 17:07

    You are welcome!

    Regards

    #197846 Copied In reply to: wookids header Logo and footer buttom can not do any changes
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 17:07

    You are welcome!

    Regards

    #197845 Copied In reply to: Images CSS
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 17:06

    Hello,

    I see. Ok, if you are looking for the single product page hooks you can find them here https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

    If you need help with additional customization you can contact customization team. Basic support does not include additional customization, unfortunately.

    Regards

    #197844 Copied In reply to: Single Product Page: price, quantity and cart button on sidebar
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 14:20

    Hello,

    There is no such option by default. You can go to Theme Options > E-Commerce > Single Product > choose the layout as on the screenshot http://prntscr.com/kg78ab and you’ll get the similar layout https://www.8theme.com/demo/xstore/hosting/product/pro-linux-hostingsimple/

    Regards

    #197839 Copied In reply to: Single Product Page: price, quantity and cart button on sidebar
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 14:16

    Hello,

    Install and activate Massive Addons plugin. Go to Massive Addons > Massive Panel > Easy Mode > Off.
    Then go to Pages > edit page where you want to add that button and use Add to cart element http://prntscr.com/kg76ki

    Regards

    #197838 Copied In reply to: Add to cart – Button -> Icon and other Button-Style
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 14:00

    Hello,

    Can you, please, provide me correct Dashboard access to your site to check?

    Regards

    #197836 Copied In reply to: Theme translation
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 13:38

    Hello,

    Contact WooCommerce support about this, it’s related to WC plugin functionality.

    Regards

    #197833 Copied In reply to: Hide certain product category under product loop
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 13:37

    You are welcome!

    Regards

    #197832 Copied In reply to: Color of the Header
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 13:36

    Hello,

    No. This is default WooCommerce page and you can’t edit it using page builder.

    Regards

    #197831 Copied In reply to: remove categories name under the product
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 13:35

    Hello,

    You are welcome.
    1) We don’t have the list of xstore icons at this moment. For the cart icon you can use one of the following contents:
    content: “\e90c”;
    content: “\e90d”;
    content: “\e916”;
    2), 3) great.

    Regards

    #197830 Copied In reply to: Add to cart – Button -> Icon and other Button-Style
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 12:45

    Hello,

    1) Scroll to that section caused by WP Store Locator plugin. Contact plugin author about this problem because it appears even with the default theme.

    2) Smart menu option (that displays hamburger if the menu items amount is too large) makes the problem with the drop-down. I have sent the report about this bug to our developers and inform you once they find the solution. Till this happened keed option disabled.

    3) The total page size is 31.6MB, of course, it’s slow. Minify page size to 2-3MB.

    Regards

    #197828 Copied In reply to: Site menu dropdown dont work anymore
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 11:50

    Hello,

    Thank you. Please, use the Private content area to add your access because if you post it in the main area all the users have access to this information.

    You translation issues caused by Mesafeli Satış Sözleşmesi plugin. Contact plugin author to fix the problem with translation because seems it does not come with pot file.

    Regards

    #197826 Copied In reply to: remove categories name under the product
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 11:32

    P.S. Very nice site by the way.

    Regards

    #197822 Copied In reply to: Color of the Header
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 11:31

    Hello,

    We have added some custom code in child theme style.css. Check now.

    Regards

    #197821 Copied In reply to: Color of the Header
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 11:21

    Hello,

    Check now, please.
    Also, disable plugins that you don’t use. Every plugin slows down your site.

    Regards

    #197820 Copied In reply to: Site menu dropdown dont work anymore
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 8, 2018 at 11:00

    Hello,

    What credentials should we use to login to your Dashboard?
    And link to Dashboard, please.

    Regards

    #197818 Copied In reply to: remove categories name under the product
  • 1 2 3 … 778 779 780 … 1,012 1,013 1,014
    Viewing 23,370 results - 23,341 through 23,370 (of 30,391 total)
Viewing 30 posts - 23,341 through 23,370 (of 30,391 total)
1 2 3 … 778 779 780 … 1,012 1,013 1,014

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