"Register" link in Top Right Side Bar disappears

This topic has 6 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Rose Tyler

  • Avatar: ajgamecave
    ajgamecave
    Participant
    August 9, 2018 at 04:43

    In testing my site I used a different computer to create an account. After clicking “register” in the top right corner, I created an account with success. I then deleted that account to test the process again. I’m sure this is cookie based or something, but the “Register” link in the top right of my page is now gone. I only see “Sign In.”

    I am using the WooCommerce Account widget for my sign in functions. However, I do not want a permanent “Register” link on my page.I liked the dynamic link in the top right corner that shows “Register” | “Log In” when a user is not logged in and “My Account” when they are logged in.

    Is there a way to prevent the “Register” link from going away?

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 9, 2018 at 10:22

    Hello,

    1) Go to Settings > General > check if registration option is enabled.
    2) Go to Pages > check if you have the Register page in the list of pages. If you don’t have that page then create it and set the page template (under page attributes) to Custom Registration Page https://www.8theme.com/demo/docs/woopress/#!/5_registration_page

    Regards

    Avatar: ajgamecave
    ajgamecave
    Participant
    August 9, 2018 at 16:34

    Thank you for the reply.

    This did fix my issue. Having the “register” page use a template other than the custom register page seemed to be the problem. The Register link appears once more.

    However, this brings up another issue. Account creation with this custom registration does not work. We have tried on multiple machines. Often, valid email addresses are prompted as “not valid.”

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 10, 2018 at 13:25

    Hello,

    Provide us with temporary Dashboard access, we’ll check the problem.

    Regards

    Avatar: ajgamecave
    ajgamecave
    Participant
    August 16, 2018 at 02:42

    The issue seems to be resolved. We are still testing and I will update if there are any changes. Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:41

    Hello,

    Ok. Feel free to ask if you have any other questions.

    Regards

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