Hello,

Check now.

Regards

Hello,

We have updated theme and plugin. Check now.

Regards

Hello,

2. yes.
3. It’s style.css.Changes were made in styles only.
5. Check now.
7. Sorry, forgot about non-logged-in users. Check now.
8. You are using FontAwesome icons, so go to Theme Options > Speed Optimization > FontAwesome support > On.

Regards

Hello,

Nope, we don’t see WP files https://gyazo.com/da358d6314917af8ddf1fc511d1cf87b
It would be better if you could check the access before reply back.
Waiting for the correct account to proceed.

Regards

Hello, @beerbefore

1. Via FTP. The latest plugin archive you can find here https://www.8theme.com/download-plugins/ All the premium plugins in our theme are bundled plugins and don’t have autoupdate https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
2. Plugin does not allow this. So, just press the x button.

Regards

Hello,

We use the default functionality of WC plugin for the related products. If you want to change it you can do this by additional customization in case you have the necessary skills.
Check this topic https://stackoverflow.com/questions/48262469/display-related-products-based-on-tags-only-in-woocommerce-3 Maybe it helps you.

Regards

Hello,

Our theme does not have options for the emails. All the emails are the default functionality of the WooCommerce plugin and all the available option you can find in WooCommerce > Settings > Emails.
If the default email template is not suitable for you then you can change it by additional customization.

Regards

Hello,

It would be better if you provide FTP. We don’t need more permissions than it’s needed.
cPanel has root access to your the options and we would not recommend you to share such important info without absolute necessity.

Regards

Hello,

Your problem is not related to our theme because appears even with the default WooCommerce theme Storefront https://gyazo.com/c0d2847fe3fac62fc2a2241fd0a23653

Contact WooCommerce plugin support to solve the problem. We are able to help only in case the problem is related strictly to our theme.

Regards

Hello,

1. It’s because of custom CSS, check now.
2. You can manage them from theme options http://prntscr.com/l1s5kw

Regards

Hello,

1. Because you need to update the file according to the changes in the parent theme. We have updated file for you. Check, please.
2. This is theme bug, unfortunately. I passed this ask our developers and inform you once they fix the problem.
3. Yes, we changed the menu position for mobile devices.
4. If you don’t have the menu with the many menu items then keep this option disabled http://prntscr.com/l1rrw0
5. Links are centered
6. It’s because of right/left paddings. Use the custom code to reduce it

@media only screen and (max-width: 480px){
.content-product .button {
    padding: .91rem  1.2rem;
}
}

7. Check now.
8. It’s because of the file in your child theme. Check now.

Regards

Hello,

Sorry for the delay in answering. Yes, you can use that core to display the default breadcrumbs on the cart/checkout page.

1) You can use the translation files and create British localization http://prntscr.com/l1qyt4
And change all the cart words to “Basket”

2) Use this custom CSS to cahnge the empty cart icon

.empty-cart-block:before {
  content: "\e93e";
}

Regards

Hello,

1. No, you don’t need to pay for the new version. If such happens and you will face the activation message at the staging site then use the same purchase code to activate theme. You can use the same license for the production and dev, staging sites for the same project.

2. Child theme re-writes parent theme functions and you won’t lose the code if update parent theme. But we made a lot of changes in this major update https://xstore.8theme.com/update-history/ and removed a lot of functions. So, if you use removed functions in child theme you may face fatal error “call to undefined function” and will need to make appropriate changes in the child theme to fix this fatal error. Also, if yo check the updated demo https://xstore.8theme.com/ you’ll see that we made some update of the theme styles (line heights, paddings, font-sizes, input backgrounds, product title text-transform etc). That’s why these updates also will appear at your site.

3. We can help you with theme and plugins updates, no problem. Just provide access to the staging site Dashboard and FTP.

Regards

Great. We are glad that problem was solved.

Regards

Hello,

1) Choose the position of banner http://prntscr.com/l0ygz1
2) Because option was enabled http://prntscr.com/l0yhdg
3) Check now
4), 5) I don’t see problem http://prntscr.com/l0yj46 Clear browser cache
6) Yes, some CSS improvements were made in 5.0 version
If you like the previous styles you can change by simple custom CSS, for example

.product-content .price {font-size: 2.4rem;}
.product-content .price del {font-size: 1.8rem;}

etc

Regards