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WPBakery Product Licence - by andyh - on WordPress WooCommerce support

This topic has 6 replies, 5 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

andyh

Participant

September 7, 2018 at 20:57

Hi

I have just installed the theme and its asking for the WPBakery Product Licence but its saying I don’t have an active licence – but it said before i bought the theme it came with the plugin.

Can someone please help.

Thanks

Andy

#199172 Copied

5 Answers

Rose Tyler

Support staff

September 10, 2018 at 07:08

Hello,

Thanks for the question.
Please read our documentation – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfectly without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

Regards

#199189 Copied

javi_web

Participant

September 12, 2018 at 07:49

Hello Rose. Please, can you update the download-plugins section? wpbakery is now on 5.5.4 version.
Thanks.

#199326 Copied

Olga Barlow

Support staff

September 12, 2018 at 09:07

Hello,

Done.

Regards

#199345 Copied

beerbefore

Participant

October 4, 2018 at 11:19

Hey
1. What is the easiest way to update that plugin?
2. How to disable update notifications on that plugin?

Regards
Patrick

#200467 Copied

Olga Barlow

Support staff

October 4, 2018 at 11:31

Hello, @beerbefore

1. Via FTP. The latest plugin archive you can find here https://www.8theme.com/download-plugins/ All the premium plugins in our theme are bundled plugins and don’t have autoupdate https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
2. Plugin does not allow this. So, just press the x button.

Regards

#200468 Copied
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