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I have just installed the theme and its asking for the WPBakery Product Licence but its saying I don’t have an active licence – but it said before i bought the theme it came with the plugin.
Can someone please help.
Thanks
Andy
Rose Tyler
Support staff
September 10, 2018
7:08 am
Hello,
Thanks for the question.
Please read our documentation – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfectly without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
Regards
javi_web
Participant
September 12, 2018
7:49 am
Hello Rose. Please, can you update the download-plugins section? wpbakery is now on 5.5.4 version.
Thanks.
Olga Barlow
Support staff
September 12, 2018
9:07 am
Hello,
Done.
Regards
beerbefore
Participant
October 4, 2018
11:19 am
Hey
1. What is the easiest way to update that plugin?
2. How to disable update notifications on that plugin?
