Invalid or duplicated SKU problem - by Aryanna_p

This topic has 6 replies, 4 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: Aryanna_p
    Aryanna_p
    Participant
    October 22, 2018 at 10:58

    Hello Support. I have a problem with all new products. I see for every new product this error: invalid or duplicated SKU. I have updated the theme and Xstor core and also woocommerce without any change. Can you help?
    thank you
    arianna

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 22, 2018 at 11:07

    Hello,

    Please provide temporary wp-admin access. Also, describe step by step what should be done to re-create the problem.

    Regards

    Avatar: Aryanna_p
    Aryanna_p
    Participant
    October 22, 2018 at 11:22

    ok, I go to Products—>new product—> add description, image, category……—->add inventory SKU, add the attributes and the variations—>add the sku in the variation panel—> when I pubblish the product I get this error: Invalid or duplicated SKU
    I have disabled all the plugin but still have the problem
    Credantial in the private content

    °Thank you

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 22, 2018 at 17:08

    Hello,

    Are you trying to use the same code for both main and variation SKU? Because if I use the different code I don’t see any problems, you may check the “Camicia Western con frange” product.

    Regards

    Avatar: zpaul
    zpaul
    Participant
    July 1, 2020 at 01:02

    Im having the same issue

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 1, 2020 at 07:27

    Hello Zpaul,

    Please create a new topic, describe your question in more detail with screenshots for better understanding. Provide temporary wp-admin access, so we can take a closer look, and you will get assistance.

    Regards

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