Yes, seems it’s ok now.
Do you have any other questions related to theme?
Regards
Olga Barlow
Participant
February 1, 2019 at 12:50
Hello,
I was able to disable WP cache and enable WP debug, dev mode using flywheel dashboard. I have updated theme and it works fine on the frontend. But once I disable dev mode in the flywheel dashboard I see the js error in the console. So, I left dev mode enabled http://prntscr.com/mf78js and you need to solve this moment with the server cache with your hosting.
Check the site and let me know if you need anything else.
Regards
Olga Barlow
Participant
February 1, 2019 at 11:31
Looks that even Dashboard files are cached and new styles are broken because of this http://prntscr.com/mf62zu In Appearance > Themes should be other screenshots for the child theme and updated XStore theme.
Regards
Olga Barlow
Participant
February 1, 2019 at 11:28
Hello,
You locked the wp-config.php file and we can’t enable WP debug to find out what error you have after the update, and disable cache. Besides I’m not sure that CDN cache is cleared. Do you have any server cache?
Can you contact us now in live chat?
Regards
Olga Barlow
Participant
January 31, 2019 at 19:16
Hello,
We sent the archive to your registration email.
Regards
Olga Barlow
Participant
January 31, 2019 at 19:15
Hello,
.htaccess file could affect the permalinks structure. Contact your hosting provider and ask if that file could be changed by the server system. This option is not related to our theme, permalinks are default WordPress settings.
Regards
Olga Barlow
Participant
January 31, 2019 at 19:10
You are welcome!
Regards
Olga Barlow
Participant
January 31, 2019 at 19:10
You are welcome!
Regards
Olga Barlow
Participant
January 31, 2019 at 18:22
Hello,
You can update theme to 4.7.3 version using auto update option (Dashboard > Updates > Check updates button and you should get the notice about theme update). The only one file was changed from 4.7.2 to 4.7.3 version.
Regards
Olga Barlow
Participant
January 31, 2019 at 17:39
Hello,
If the browser cache of the old files is the reason of the problem we can do nothing.
Regards
Olga Barlow
Participant
January 31, 2019 at 17:36
You are welcome!
Regards
Olga Barlow
Participant
January 31, 2019 at 17:17
Ok. Great. Thanks.
Regards
Olga Barlow
Participant
January 31, 2019 at 16:04
Hello,
Our timezone is +1 GMT. Ok, then we’ll start tomorrow morning ( at 3AM your time and 9AM our time). But just in case enable dev mode in CDN setting to avoid problems with cache.
Also, it would be good if you can sign in http://prntscr.com/mep6dy to allow us to force clear of CDN cache.
And keep in mind that you can contact me in live chat http://prntscr.com/mep7m8 and ask Olga Barlow. We could update theme while talking with you to avoid problems.
Regards
Olga Barlow
Participant
January 31, 2019 at 12:24
Hello,
We can start within next hour. Is it ok for you?
FTP works fine again.
Let me know if you allow the update.
Do you mean that you can’t download revolution slider archive from this page https://www.8theme.com/downloads/ to update plugin via FTP?
Regards
Olga Barlow
Participant
January 30, 2019 at 19:53
Hello,
1. Go to Appearance > Widgets > add 3 text widgets with the following content <i style="margin-right:5px;" class="et-icon et-shopping-basket"></i>Order on Monday until 10:00 am Edit content according to your needs. Othe XStore icons you can find here https://xstore.8theme.com/xstore-icons
2. Theme Options > Menu > All departments text
3. Add the code to Theme Options > Custom CSS
@media only screen and (min-width: 993px){
.header-advanced .header-search.act-default select {
width: 145px;
}
}
5. What icons are you interested in? Provide screenshot, please.
Regards
Olga Barlow
Participant
January 30, 2019 at 18:33
Hello,
Provide us site url where you have this issue to check.
Regards
Olga Barlow
Participant
January 30, 2019 at 18:30
Hello,
You can try to implement this by additional customization. Copy xstore/woocommerce/single-product/tabs/tabs.php file into child theme and move the custom tabs before the WooCommerce tabs http://prntscr.com/med5oz
Regards
Olga Barlow
Participant
January 30, 2019 at 18:21
Hello,
It’s because of the custom code that you have in Theme Options > Custom CSS https://prnt.sc/meczk2
Remove the code and then go to Theme Options > Breadcrumbs > and set the breadcrumbs paddings like on the screenshot http://prntscr.com/med0qt
Regards
Olga Barlow
Participant
January 30, 2019 at 18:11
Hello,
Ok. We can start tomorrow but I’m trying to connect to your FTP and with no success anymore.
Command: open “etheme@sftp.flywheelsites.com” 22
Command: Trust new Hostkey: Once
Command: Pass: *********
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Regards
Olga Barlow
Participant
January 30, 2019 at 17:59
Hello,
Your issue with the FB registration is related to Advanced noCaptcha & invisible Captcha plugin. If the plugin is disabled FB registration is successful. Contact plugin author to find out if it could be customized to accept FB registration.
Regards
Olga Barlow
Participant
January 30, 2019 at 17:28
Hello,
If you get errors while extracting with WinRar on your local machine, like “Total path and file name length must not exceed 260 characters”, then I recommend extracting archive to the base directory is C:\Users\Vinod\ , so theme files will be located in the C:\Users\Vinod\xstore once you finish.
Regards
Olga Barlow
Participant
January 30, 2019 at 17:18
Hello,
Provide us with FTP access to check the issue in more details and help you to fix it.
Regards
Olga Barlow
Participant
January 30, 2019 at 11:48
Hello,
I see the js error in the console http://prntscr.com/me6jsb and seems this is the reason of the problem.
