Facebook Login: says you are logged in, but you are not

This topic has 7 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

  • Avatar: Manuel Oliveira
    Manuel Oliveira
    Participant
    January 29, 2019 at 16:33

    Hello,

    after searching a lot in this forum, I didn’t find anyone with my problem:

    1 – I configured Facebook login API as the instructions and it is online

    Facebook API

    2 – All the requisites on the server are ok

    Server

    3 – When I try to login to my site, with any Facebook account, everything flows without an error, but returns to the login/register page, saying You’re now logged in as

    Login page

    Does anyone know why?

    Thanks,
    Manuel Oliveira

    6 Answers
    Avatar: Manuel Oliveira
    Manuel Oliveira
    Participant
    January 30, 2019 at 09:04

    Sorry, the screenshots are missing:

    1 . Facebook API

    2. Server

    3. Login Page

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 30, 2019 at 11:48

    Hello,

    I see the js error in the console http://prntscr.com/me6jsb and seems this is the reason of the problem.

    1) Try to increase Max input vars limit to 5000
    2) Disable all the third-party plugin that you have, keep enabled only required bundled plugins https://xstore.helpscoutdocs.com/article/36-included-plugins

    If it does not help provide me Dashboard and FTP access to your site.

    Regards

    Avatar: Manuel Oliveira
    Manuel Oliveira
    Participant
    January 30, 2019 at 14:31

    Hello Olga,
    thank you for your attention.
    If you can check it I’ll really appreciate it, as I was not able to do it. 🙁
    In Private the access information.

    Thank you very much

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 30, 2019 at 17:59

    Hello,

    Your issue with the FB registration is related to Advanced noCaptcha & invisible Captcha plugin. If the plugin is disabled FB registration is successful. Contact plugin author to find out if it could be customized to accept FB registration.

    Regards

    Avatar: Manuel Oliveira
    Manuel Oliveira
    Participant
    January 31, 2019 at 09:46

    Thank you Olga,
    I really appreciated your help!
    I’ll contact the author to see what can be done.

    My best regards,

    Manuel Oliveira

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2019 at 09:53

    Hello,

    You’re welcome!

    Regards

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