Hello,

1) Your prefooter area was added to header banner area.
2) Home page was not set in Settings > Reading.
3) You need to choose the Lato font in Typography settings and I chose the bold style for the headings
4) I have added the following custom to increase the categories font-size

.category-grid .categories-mask h4 {
    font-size: 1.71rem;
    margin: 0.3em 0;
} 

5) I have updated the WPBakery (Visual Composer) plugin.

Check the staging site now and let me know if you need to fix anything else.

Regards

Hello,

I have checked the portfolio page and don’t see problems even without your code https://gyazo.com/8d3ed183e52a1132b155f6d50d6c45d1

Can you explain me your steps one by one?

Regards

Hello,

Dashboard access is incorrect
“ERROR: La contraseña que has introducido para el usuario support es incorrecta. ”
FTP:
Status: Connection established, waiting for welcome message…
Error: Connection closed by server
Error: Could not connect to server

Please, provide correct access to allow us to check and help you with the problem.

Regards

Hello,

You can hide the first thumbnail in the product gallery by custom CSS

.thumbnails-list .thumbnail-item.slick-slide:first-child {
    display: none;
}

But keep in mind that then users won’t be able to click on A if they check the C. They will be able to check the A only by sliding the main slider https://gyazo.com/1330d3768efd5ff39bd257ab6d462599

Regards

Hello,

Labels are ok when the parent theme is enabled.
Check the code of your child theme to find the reason of the issue.

Full-width and full-width centered post templates does not have breadcrumbs. Choose the default or large templates if you want to show the breadcrumbs.

Regards

Hello,

1) Make sure that you updated the support period in your account http://prntscr.com/mhwpw0
2) Do you mean that if you have 1 license with expired support and one supported then you can’t create the new topic on our forum? Or you can’t renew only one license on the ThemeForest?
3) There are 2 ways to solve the problem:
– either change the design type for the categories http://prntscr.com/mhwsw4
– or use custom CSS to increase the font-size of this design

.category-grid .categories-mask h4 {
    font-size: 2rem;
}

Regards

Hello,

1) Once we are trying to check the backend or edit page we get 404 http://prntscr.com/mhi5u3
We have to enable Spain VPN to get access to the backend. We have checked that fact and you are not the first who has such limit. I suppose it’s related to your hosting.

Regards

You are welcome!

Regards

Hello,

You contacted us with this issue long time ago. If you use My account position – “In the menu” then don’t choose the My account menu the same as the main menu is http://prntscr.com/mhg67b You create a loop.
Create and use the separate menu for the My account.

Regards

Hello,

Use WooCommerce plugin, XStore Core plugin and XStore theme translation files to change text of this button.

Regards

Hello,

Probably you are taking about sticky post https://www.wpbeginner.com/beginners-guide/how-to-make-sticky-posts-in-wordpress/
Regards

Hello,

Try now, please.

Regards

Hello,

We don’t see the difference between product image on desktop and mobile. By the way I don’t see the difference between product images if our theme is enabled https://drive.google.com/open?id=1XkfD-fw_2q3UsSrgZCyDXmBpSXvdw8EU and if default woocommerce theme Storefront is enabled https://drive.google.com/open?id=1dDnJMzM1nToo-LEgGxU0Z3-hmIPdajv1

Regards

Hello,

I’ll pass your issue to our developers. Could you tell me when you get this error? Describe your actions step by step.

Regards

Hello,

We use WPRoket cache on our site. WPRoket is paid cache plugin but even if I installed the W3 Total cache (free) plugin your site gives better results and less number of requests.

Regards