Problem with Brand List Element

• 

  fabio

  |

  Participant

  | January 29, 2019 at 9:24 am

  Hello, i’m trying to use brand list element, but i would to show only a selected group of brand (the men’s brands only in its page, and the women’s in the other page).
  I selected the brands in element’s settings area, but when i publish the page, all the brand are shown.
  I made anything wrong?
  The urls interested are:
  http://www.rizziasola.com/designer-donna/
  http://www.rizziasola.com/designer-uomo/

  Site URL: http://www.rizziasola.com

  Theme version: 5.1.5

  WooCommerce version: 3.5.4

  #208180 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | January 30, 2019 at 8:52 am

  Hello,

  Please provide temporary wp-admin access, so I can take a closer look.

  Regards

  #208217 copied to clipboard
  

  fabio

  |

  Participant

  | January 30, 2019 at 9:09 am

  Hello, i send username and password in private area.
  Best Regards

  

  Content is visible for topic creator and
  support staff only.

  #208222 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | January 30, 2019 at 5:18 pm

  Hello,

  Provide us with FTP access to check the issue in more details and help you to fix it.

  Regards

  #208269 copied to clipboard
  

  fabio

  |

  Participant

  | February 4, 2019 at 10:00 am

  Hi, i send ftp configuration in private area.
  best regards

  Site URL: www.rizziasola.com

  

  Content is visible for topic creator and
  support staff only.

  #208459 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | February 4, 2019 at 1:54 pm

  Hello,

  Please clear cache and check now.

  Regards

  #208484 copied to clipboard
  

  fabio

  |

  Participant

  | February 8, 2019 at 10:47 am

  Thanks, now it works. Wich was the problem? a misconfiguration or did you edit file via ftp?
  Could i ask why in the url page of single brand appear suffix “page_id4402”?
  How can i modify or hide it?

  #208786 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | February 8, 2019 at 4:24 pm

  You’re welcome!
  1) It was a bug and fix for this will be added in the next update of the theme.
  2) Please check the page of a single brand now.
  “8theme brand permalink settings” option can’t be re-saved (changed) via Settings > Permalinks in your Dashboard. “brand_custom_base” was set as “page_id4402” in the database. We’ve changed “page_id4402” to “shop” (via files of Core plugin) so now “brand_custom_base” is “shop” in the DB.
  The problem with changing “8theme permalink settings” can be caused by some of your security plugins or server settings.

  Regards

  #208831 copied to clipboard
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