Font has changed across site (apart from home page) after update

This topic has 13 replies, 3 voices, and was last updated 5 years, 1 month ago ago by Rose Tyler

  • Avatar: plusout
    Teal
    Participant
    January 30, 2019 at 18:28

    Hi There, I have done an update today for theme and woocommerce and some other plugins and the font across the site has become a serif font where it was always open sans before. The home page is still OK but all other fonts are wrong. Do you know how I can fix this.

    Thanks

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 30, 2019 at 18:33

    Hello,

    Provide us site url where you have this issue to check.

    Regards

    Avatar: plusout
    Teal
    Participant
    January 31, 2019 at 12:10

    Hi there,

    The home page has a sans serif font which is what we want and all other pages have a serif font.

    Thanks

    Guy

    Avatar: plusout
    Teal
    Participant
    January 31, 2019 at 12:11

    https://torq-e.com/which-board/ has the serif font

    Avatar: plusout
    Teal
    Participant
    January 31, 2019 at 12:13

    Not sure if it’s cache, but only seems to happen with certain browsers.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2019 at 13:55

    1)I can’t see your site – “The page you are looking for is temporarily unavailable.”
    Please check.
    2) Have you cleared all cache?

    Regards

    Avatar: plusout
    Teal
    Participant
    January 31, 2019 at 15:47

    Hi There, sorry, we had a server issue, it is back up now. I have cleared my browser caches and viewed in incognito and it is still the same.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2019 at 15:58

    Hello,

    Have you re-saved Theme Options settings after the theme update?
    As I can see, you have a cache plugin. Please, clear cache of the plugin also.

    Regards

    Avatar: plusout
    Teal
    Participant
    January 31, 2019 at 16:19

    Hi There, I went into the theme options and clicked save, the Cache plugin is deactivated and have cleared browser cache but it is still doing it.

    Avatar: plusout
    Teal
    Participant
    January 31, 2019 at 16:20

    Seems strange that the home page is OK but all other pages have the problem.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2019 at 16:29

    Please check now https://prnt.sc/met62n

    Regards

    Avatar: plusout
    Teal
    Participant
    January 31, 2019 at 16:43

    Thank You!! All sorted

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2019 at 16:53

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

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