Forum Replies Created

Viewing 30 posts - 20,701 through 20,730 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 17:46

    Hello,

    Go to Massive Addons settings and add the Google Map API key http://prntscr.com/os75ys

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 17:38

    Hello,

    Nope, it should be there http://prntscr.com/os72b7
    Check more attentively.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 17:35

    Hello,

    You asked us only about the info message in this topic. And only this info message is related to WooCommerce part. This your answer and quote of the WooCommerce support http://prntscr.com/os6xdx clearly explains that you asked them about 404 page. That’s why they redirected you to our support.

    I don’t understand why did you ask them about 404 page if you got the answer to this question from the very beginning here https://www.8theme.com/topic/404-page-questions/

    Anyway, I just ask you to be more attentive while creating topics and getting the answers to avoid misunderstanding in the future.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 17:23

    Hello,

    You have uploaded the featured image for the page http://prntscr.com/os6uv7
    Our theme uses the page featured image as the breadcrumbs background. So, all you need is just remove the page featured image.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 17:07

    Hello,

    Loco Translate is plugin for translation only it won’t affect anything, by the way, you can remove the plugin once finish and it won’t remove the translation.

    Done http://prntscr.com/os6o8y Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 16:56

    Hello,

    1) Check the page now.

    2) Disable parallax effect http://prntscr.com/os6gzm and mouse speed set to 0 if you don’t need the parallax effect on hover.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 16:31

    Hello,

    New theme and plugin update includes fix of this bug. So, after theme and plugin update go to Theme Options and disable hover buttons.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 16:26

    Hello,

    Almost all the mentioned strings are part of the theme translation file. If you can’t find them then probably your translation file is out of date. Provide us with Dashboard access to your site to check and help you with translation update.

    Filter titles you can translate from Appearance > Widgets > Shop sidebar > edit the widgets title.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 16:19

    Hello,

    Probably you are using custom logo for the page. If you use custom logo for the page then fixed header inherits the custom logo. So, edit the home page and remove the custom logo, because as I can see logo uploaded in general option and in page settings are the same design.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 16:12

    Hello,

    You are welcome. We did not look for such plugins, that’s why don’t have suggestions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 15:43

    Hello,

    Yes. You won’t lose any data if remove the plugin and install it again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 13:28

    Hello,

    Try to add the following code to child theme style.css and clear CDN cache

    .product-summary-fixed .fixed-product-block {
    width: 100%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 13:15

    Hello,

    You asked us about the following sentence “Checkout is not available whilst your cart is empty. ” and this is WooCommerce plugin text and we don’t see any problem with the translation/changing of this text using translation files https://prnt.sc/os2qzt Check the frontend. If you remove the translation you’ll get the previous text.
    If you ask about the 404 page content – this is our theme content.
    Also, we would be grateful if you won’t mix the questions. Don’t create a situation when we or WooCommerce blames each other if you ask different questions. It’s our reputation we don’t want to make WooCommerce support think that we just want to avoid responsibility!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 12:54

    Hello,

    We have improved the code but don’t see changes because of the CDN cache. Clear the server/CDN cache to apply changes.

    .custom-contact-popup a {
        padding: 10px 20px;
        color:  black;
        font-size:16px;
    }
    .custom-contact-popup a:before {
        content: "\e93a";
        padding-right: 5px;
        font-family: 'xstore-icons';
        vertical-align: middle;
    }
    .custom-contact-popup a:hover {
        color:  #ddc178;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 12:39

    Hello,

    I see that you use Elementor. So, what builder do you plan to use for the page with that banner: Elementor or WPBakery?
    Provide me link to page where you want to create that layout and also upload images for these sections to Media library and let me know titles of these images to use them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 12:34

    Hello,

    We used the WooCommerce hooks to add the brands to meta http://prntscr.com/os2797
    Use child theme functions.php if you want to remove the action or change the position.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 12:21

    Hello,

    Use Duplicator if you need to create copy of the site for testing purposes. Or ask the server support help, they should be able to assist you with the staging site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 12:19

    Hello,

    1) What animation does not work? Provide screenshot of option that does not work for you.

    2) Don’t update WooCommerce plugin to major version if you are not sure that theme supports it. I have updated theme for you using pre-released version to fix out of date files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 12:11

    Hello,

    Contact your hosting provider to get help with the staging site installation. Error is not related to theme options but to server settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 12:08

    Hello,

    You updated the WooCommerce plugin but did not finish it http://prntscr.com/os1d0s

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 10:54

    Hello,

    It’s not related to our theme. If you did not add the price for the variation you don’t get them on the frontend, this is how WooCommerce plugin works, you can switch to any other theme and check. Once you add the price for the variation, you’ll get the drop-down options on the frontend and SKU for every variation http://prntscr.com/os0o4i

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 10:46

    Hello,

    We plan a new theme update within 1-2 days.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 10:45

    Hello,

    Go to Theme Options > Header > Mobile header > disable login link.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 10:44

    Hello,

    Follow the documentation and translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Let me know if it does not help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2019 at 10:43

    Hello,

    Try to re-install plugin again. We have updated archive.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2019 at 15:41

    Hello,

    Provide me Dashboard access to your site, I can create an example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2019 at 15:20

    Hello,

    Use row with columns and in the second column the 2 rows with columns http://prntscr.com/ornnek add the banners or just use column bg to add the image and button.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2019 at 15:16

    Hello,

    Unfortunately, there is no such option by default and it’s possible to implement only by additional customization. You can submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2019 at 15:04

    Hello,

    Unfortunately, brand or brands slugs are not acceptable for the slug of the attribute because of our brand built-in option. We changed it to our-brands. Check the filter now. To fix the scroll we made changes in xstore/js/etheme.min.js file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2019 at 15:02

    Hello,

    Sorry but I don’t see any variable product with SKU in the backend http://prntscr.com/orne1s
    Add the SKU for your products and you’ll get it on the frontend.

    Regards

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    Viewing 20,730 results - 20,701 through 20,730 (of 30,391 total)
Viewing 30 posts - 20,701 through 20,730 (of 30,391 total)
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