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Woocommerce 3.7 - by kw13 - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

kw13

Participant

August 13, 2019 at 03:28

When will Royal be updated for WooCommerce 3.7? I tried updating to 3.7 on a staging site and it broke the theme and the site was unusable. The WooCommerce pages looked normal but non-woo pages didn’t work.

#218980 Copied Theme version: 5.0.1 WooCommerce version: 3.7

5 Answers

Olga Barlow

Support staff

August 13, 2019 at 10:46

Hello,

We plan a new theme update within 1-2 days.

Regards

#218987 Copied

kw13

Participant

August 18, 2019 at 02:38

Hi,

I installed the newest updates of Royal Theme, Royal Core, and WooCommerce which “broke” the site – then I saw that Redux Framework and CMB2 plugins are now needed, I installed these and the site looks/works normally on desktop (had to clear the cache multiple times) but it still won’t load correctly on mobile. Were Redux and CMB2 just added to the newest release? They weren’t necessary on the last version and it seems odd that there are now 3 separate plugins required for the theme to work in addition to the theme itself – it makes updating difficult and I’m worried about future updates being unpredictable especially with changes to the child theme.

Can you please check out the mobile site in the private content. Until I figure this out I can’t update the main site, most of our traffic comes from mobile.

Please contact administrator
for this information.

#219350 Copied

Rose Tyler

Support staff

August 18, 2019 at 08:30

Hello,

6.0 is a major update. Theme Options framework was changed to Redux instead of Option Tree, so Redux and CMB2 plugins are required – https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins

Provide temporary wp-admin and FTP access to the mentioned site.

Regards

#219357 Copied

kw13

Participant

August 19, 2019 at 15:35

Access info is in the private content…

Please contact administrator
for this information.

#219454 Copied

Olga Barlow

Support staff

August 19, 2019 at 18:05

Hello,

Seems problem caused by WPRocket plugin and its CDN option http://prntscr.com/ouq7sv
Did you clear the CDN after theme and royal core plugin update?

Regards

#219467 Copied
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